Service and Support Coordinator
6 months ago
Elevate your career with a pivotal role at a multi-award-winning firm specialising in the design and integration of communication systems.
Embark on a journey where your proactive customer service skills are not just valued but are the cornerstone of the role. Forge lasting relationships with a diverse clientele, providing empathetic and solution-focused support. Collaborate with a talented Service & Support team, contributing to the success of the Service & Support Director and the Service Desk & Operations Manager.
Based in High Wycombe, the firm seeks a dedicated Service and Support Coordinator, this full-time position, nestled within a dynamic office environment, operates from 8:30 am to 5:30 pm, Monday to Friday.
**Key Responsibilities**:
- Uphold exceptional customer service standards, maintaining frequent, empathetic communication and swiftly resolving issues.
- Support the Service & Support team, aiding both the Director and Operations Manager.
- Efficiently schedule engineers according to client service level agreements, managing travel and on-site time coordination.
- Engage with the technical team to supply clients with pertinent information and quotations.
- Maintain meticulous records, including spreadsheets, ticketing systems, and the Service & Support diary, and ensure clients receive tickets/reports post-completion.
**Key Skills**:
- Proficient negotiation and persuasion skills to achieve objectives.
- Outstanding interpersonal and communication abilities.
- A strong customer service ethos, with the capacity to handle complaints with empathy.
- Exceptional coordination and organisational skills, with the ability to manage complex scheduling while retaining attention to detail.
- Advanced computer literacy, particularly in Microsoft Outlook, Word, and Excel.
**Benefits**:
Private Health Cover
**Salary**: £25,000.00-£28,000.00 per year
**Benefits**:
- Private medical insurance
Schedule:
- Monday to Friday
**Experience**:
- office based customer service: 5 years (preferred)
Work Location: In person
-
Administrative Support Coordinator
1 week ago
High Wycombe, Buckinghamshire, United Kingdom Confederation of Service Charities Full timeWe require a detail-oriented and enthusiastic Administrative Support Coordinator to join our team in High Wycombe.About the RoleThis is a fantastic opportunity to work collaboratively with our nursing and dementia care teams to deliver an exceptional administrative service.The successful candidate will be responsible for ensuring the safety and wellbeing of...
-
Compassionate Service Coordinator
1 week ago
High Wycombe, Buckinghamshire, United Kingdom Confederation of Service Charities Full timeAre you a compassionate and organisational individual looking for a new challenge?Job DescriptionWe are seeking a Compassionate Service Coordinator to join our team in High Wycombe.The successful candidate will be responsible for providing a professional and welcoming service to residents, visitors and staff, while ensuring the safety and wellbeing of all by...
-
Senior Service Coordinator
42 minutes ago
High Wycombe, Buckinghamshire, United Kingdom Woodrow Mercer Healthcare Limited Full timeJob Title: Senior Service CoordinatorWe are seeking an experienced Senior Service Coordinator to join our team at Woodrow Mercer Healthcare Limited. As a key member of our management team, you will be responsible for the effective delivery of services, ensuring high-quality outcomes for our clients.About the RoleThe estimated salary for this position is...
-
Customer Service Coordinator
6 months ago
High Wycombe, United Kingdom Sheridan Ward Recruitment Full time**Related jobs**: **Customer Service Coordinator**: **Hayes**: **£23k per year**: **Featured** **More details** **Shortlist +** **Customer Service Coordinator**: **Uxbridge**: **£23k per year**: **Featured** **More details** **Shortlist +** **Logistics Customer Service Coordinator**: **Feltham**: **£29k - 32k per year**: **Featured** **More details**...
-
Therapy Services Coordinator
3 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Nurse Seekers Full timeNurse Seekers is seeking a dedicated and compassionate Therapy Services Coordinator to join our team at Winslow. As an occupational therapist, you will be responsible for coordinating therapy services for children and young adults with complex needs.Salary Range: £38,000 - £58,000 per yearKey responsibilities will include liaising with families, carers,...
-
Telecoms Service Coordinator
3 weeks ago
High Wycombe, Buckinghamshire, United Kingdom 5G Communications Ltd Full time**Job Summary:**5G Communications Ltd is looking for an experienced Telecoms Service Coordinator to join our team. The ideal candidate will have strong organisational skills, excellent communication abilities, and a proven track record of delivering high-quality results.In this role, you will be responsible for coordinating the delivery of mobile telecoms...
-
Service Delivery Coordinator
2 months ago
High Wycombe, Buckinghamshire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Service Delivery Coordinator to provide excellent service and resolve queries in a timely manner at beBee Professionals in the UK. Key responsibilities include handling incoming calls, emails, and chat queries, providing accurate information, and resolving customer issues efficiently.Requirements:Previous experience in a customer service...
-
Senior Care Coordinator
2 weeks ago
High Wycombe, Buckinghamshire, United Kingdom The Recruitment Crowd (Yorkshire) Limited Full timeAbout the RoleThis is an exciting opportunity to join our team as a Senior Care Coordinator for our supported living services. We are looking for a highly experienced and skilled individual who can provide high-quality support to adults with learning disabilities and complex needs.Salary: £35,250 - £36,750 per annum (dependent on CQC registration)Location:...
-
Academic Support Coordinator
2 months ago
High Wycombe, Buckinghamshire, United Kingdom beBee Professionals Full time £20,000 - £30,000We are seeking a highly motivated Academic Support Coordinator to support our teaching staff in creating a supportive and inclusive learning environment at beBee Professionals.Key Responsibilities:Assist in the preparation of educational materials and lesson plans.Provide individualized support to students to reinforce learning concepts.Help manage classroom...
-
Service & Support Coordinatior
6 months ago
High Wycombe, United Kingdom Xact Placements Limited Full timeAre you looking for a new exciting opportunity working as a Service & Support Coordinator to be based in High Wycombe? Main Duties of the Role - Consistently delivering high levels of customer service - Build strong relationships with customers whilst providing regular contact - Provide information and quotes to clients - Scheduling engineers in line with...
-
Customer Service Coordinator
6 months ago
High Wycombe, United Kingdom Parker Jones Group Full timeParker Jones Group are acting on behalf of a new build developer who are looking for a customer service coordinator to cover maternity leave for 6+ months. **Duties** - Management of Customer Defects report, updating with feedback from purchasers, scheduled appointments and general communication, seeking advice from managers as and when required - Act as...
-
Food Service Operations Coordinator
3 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Chartwells Full timeJob DescriptionOur Food Service Operations Coordinator will play a critical role in supporting the smooth operation of our kitchen, ensuring that we deliver high-quality food and exceptional customer service to our clients.Key responsibilities will include preparing and cooking meals, maintaining a clean and safe working environment, and assisting with...
-
High Wycombe, Buckinghamshire, United Kingdom Sanctuary Personnel Ltd Full timeWe are looking for a Children and Young People Services Coordinator to join our team at Sanctuary Personnel Ltd in High Wycombe. This role offers the opportunity to work with children and young people, supporting their care and educational development.About the RoleAs a Children and Young People Services Coordinator, you will be responsible for contributing...
-
Marketing Operations Coordinator
3 weeks ago
High Wycombe, Buckinghamshire, United Kingdom XCMG UK SALES AND SERVICES LIMITED Full timeXCMG UK SALES AND SERVICES LIMITED is a UK-based subsidiary of XCMG Group, a renowned global player in the construction machinery industry. We are currently recruiting for a Marketing Operations Coordinator to join our team in High Wycombe, Buckinghamshire.Key Responsibilities:The successful candidate will be responsible for:Developing and executing social...
-
Support Services Coordinator
2 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Cardea Healthcare Full timeAre you passionate about making a difference in people's lives? Do you have a knack for building relationships and supporting others? We're looking for a talented Mental Health Community Support Worker to join our team at Cardea Healthcare!Key ResponsibilitiesThis role involves working with diverse individuals, each with their unique set of needs and goals....
-
Service and Support Co-ordinator
7 months ago
High Wycombe, United Kingdom Smartcomm Full time*** **Service & Support Co-ordinator **Job Title: Service and Support Coordinator** **Salary: £market rate** **Type: Full-Time, Permanent** **Department: Service & Support Department** **Location: High Wycombe, Buckinghamshire** **Report to: Service Operations Manager** **Benefits: Private Health Cover** **Main Purpose of the Role** The Service &...
-
Buckinghamshire Adult Services Coordinator
29 minutes ago
High Wycombe, Buckinghamshire, United Kingdom Wales Medicines Strategy Group Full timeJob SummaryWe are seeking a highly motivated and experienced Buckinghamshire Adult Services Coordinator to join our team. This role will involve working closely with adults, their families, and relevant stakeholders to improve outcomes and promote independence.The successful candidate will have a strong understanding of the Care Act 2014 and relevant...
-
Maintenance Project Coordinator
3 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Fawkes and Reece Full timeAt Fawkes and Reece, we have an exciting opportunity for a Maintenance Project Coordinator to join our team.The ideal candidate will be responsible for organizing and managing post-installation maintenance projects. This role requires strong communication skills, attention to detail, and the ability to work effectively with various teams, including Design,...
-
Support Worker
6 months ago
High Wycombe, United Kingdom White Leaf Support Full time**Support Worker** Do you have a passion for supporting adults with learning disabilities, mental health diagnoses, or autism? Then this could be the role for you! **Who are we**: **White Leaf Support** are a specialist health and social care provider supporting individuals with a learning disability, autism, or mental health diagnoses, working with a...
-
Administrative Support Coordinator
2 days ago
High Wycombe, Buckinghamshire, United Kingdom Anderselite Full timeWe are seeking a highly organized and detail-focused individual to join our busy project team as an Administrative Support Coordinator. This role is crucial in ensuring efficient and timely delivery of project milestones.Key ResponsibilitiesOrganize and file plant operator assessments and related documents.Print and display wellbeing posters and other...