IT Sales Technical Support

2 weeks ago


St Albans, United Kingdom Newstaff Employment Services Ltd Full time

Newstaff Employment Services is recruiting for an IT Sales Technical Support person, to join a fast growing automotive engineering technology company.

This is a technical internal support role.

**Main Tasks**:

- Taking inbound customer service calls and resolving customer queries relating to technical products, to include some researching online.Product knowledge training is given.
- Upselling other related products where applicable.
- Updating the database with all details as required.

**Essential Attributes**:

- Excellent verbal communication skills and the ability to build rapport with customers.
- Technically minded and confident on the phone with some telesales ability.
- Lateral thinker, ideally you will be from a mechanical, electronic or automotive background.
- Strong work ethic.
- IT Proficient in Word, Excel, Outlook.

**Desirable Skills**:

- Programming skills an advantage, knowledge of C#, Ladder diagram programming, or Function Block.

Excellent progression opportunities available. Travel to sites in Europe and the USA if you want to travel.

Monday to Friday 8.30 am to 5 pm - office based role.

**Salary**: £25,000 pa to £35,000 pa depending on skills/experience



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