Customer Service Assistant

3 days ago


Derry, United Kingdom Northern Ireland Full time

**More about the role**: Key Responsibilities: Basic food preparation, counter set up and serving of food and beverages Ensuring the highest level of customer care is delivered to clients and customers Demonstrating a can-do attitude towards individual customer requests and strive to exceed customer expectations Following food hygiene and Health & Safety guidelines in line with training which will be provided Ensuring correct storage of food items and equipment after service. Assisting colleagues in a willing and positive manner including assisting with other duties as required **Who you are**: Essential Criteria: 'Can do' positive attitude Good people & teamwork skills Willingness to learn A good level of English. Previous experience in catering or customer service, would be an added advantage, but not essential Compass Group reserves the right to enhance the criteria, if necessary, for the purposes of shortlisting. Some of the benefits we offer: Free meals while at work Receive Wow Points every time you spend and use them on a wide range of brands You can share all discounts and offers with your friends and families Additional, seasonal and overtime hours available Career Pathways to support career progression and/or skills development Perks shopping discount Card which can be used across the Island of Ireland to save at various restaurants, high street stores, hotels, day out venues, leisure centres, gyms, golf courses and many more Learning & development programs available alongside access to hundreds of online training courses for personal and professional development & growth Flexible Working to support Work Life Balance Additional Leave Purchase scheme to balance home and work life Access to wellness programs to promote mental health and wellbeing of our colleagues Employee Assistance Program to guide and support our employees Exciting internal reward and recognition schemes Regular emails filled with the best discounts and savings available Eurest, part of Compass Group UK & Ireland, typically serves 250,000 meals daily, servicing approx 300 contracts across over 700 sites nationwide. The company is a major business and industry foodservice provider for UK organisations many of which have been crucially important in keeping the UK economy and society in general, functioning during the pandemic. Job Reference: com/0512/96168001/52516346/NI #LI-DNPCompass Group UK&I is an equal opportunities employer, committed to cultivating diverse and inclusive environments for every employee. **What you'll be doing**: Register your interest by submitting your name and email address. You will then be sent an email with the link, contacting full job description, including criteria and the application form for completion. Click on Apply Now to register. As a Customer Service Assistance, you will contribute to a passionate and friendly team working in a fast-paced environment. You will be the face of our business, delivering exceptional food and customer service. The successful Customer Service Assistance will be responsible for performing a variety of tasks associated with basic food production & preparation, customer service and generally supporting the operations while adhering to all Health and Food Safety requirements. No previous experience is required as we will provide you with the skills needed. This is a part time contract working 16 per week.



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