Customer Service Assistant
5 months ago
**What you'll be doing**:
As a Customer Service Assistance, you will contribute to a passionate and friendly team working in a fast-paced environment. You will be the face of our business, delivering exceptional food and customer service. The successful Customer Service Assistance will be responsible for performing a variety of tasks associated with basic food production & preparation, customer service and generally supporting the operations while adhering to all Health and Food Safety requirements. No previous experience is required as we will provide you with the skills needed.
This is a full time contract working 37.5 per week.
**Some of the benefits we offer**:
Free meals while at work
Receive Wow Points every time you spend and use them on a wide range of brands
You can share all discounts and offers with your friends and families
Additional, seasonal and overtime hours available
Career Pathways to support career progression and/or skills development
Perks shopping discount Card which can be used across the Island of Ireland to save at various restaurants, high street stores, hotels, day out venues, leisure centres, gyms, golf courses and many more
Learning & development programs available alongside access to hundreds of online training courses for personal and professional development & growth
Flexible Working to support Work Life Balance
Additional Leave Purchase scheme to balance home and work life
Access to wellness programs to promote mental health and wellbeing of our colleagues
Employee Assistance Program to guide and support our employees
Exciting internal reward and recognition schemes
**Please note**: This role is contracted to 33 weeks per year
**More about the role**:
**Key Responsibilities**:
Basic food preparation, counter set up and serving of food and beverages
Ensuring the highest level of customer care is delivered to clients and customers
Demonstrating a can-do attitude towards individual customer requests and strive to exceed customer expectations
Following food hygiene and Health & Safety guidelines in line with training which will be provided
Ensuring correct storage of food items and equipment after service.
Assisting colleagues in a willing and positive manner including assisting with other duties as required
**Who you are**:
**Essential Criteria**:
'Can do' positive attitude
Good people & teamwork skills
Willingness to learn
A good level of English.
Previous experience in catering or customer service, would be an added advantage, but not essential
Compass Group reserves the right to enhance the criteria, if necessary, for the purposes of shortlisting.
At Compass Ireland, our people are our business. When you join the Compass Group you will be joining a supportive network of incredible individuals, each united by their passion for going the extra mile for the organisations we partner with. We are building a team who care about providing a great customer experience and want to grow and develop as we do. We are dedicated to investing in every colleague joining us. We are an equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.
**Job Reference**: com/2908/99422001/52505078/NI #LI-DNP
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength
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