1st Line IT Support Technician
1 day ago
**1st Line IT Support Technician - MSP - Microsoft Gold Partner - Manchester**
Following a number of recent acquisitions and expansion growing the company, a Microsoft Gold Partner based in Manchester is looking to add another 1st Line IT Support Engineer to join their team and get involved in a number of cloud-based solutions fortheir client base.
This is an exciting time for an enthusiastic Technician to join during a period of rapid growth and who is also motivated to advance their technical knowledge.
**As the 1st Line IT Support Engineer, you will have**:
- Previous 1st Line Help desk experience
- Windows Server administration
- Office 365 / Exchange Online
- Active Directory
- Good organisation and time management skills
- Full UK Drivers licence
It would be advantageous if you had current/previous experience working at another MSP as well as exposure to Azure/Azure AD
In this 1st Line IT Support Engineer role, you will assist in developing the technical knowledge on the support team with a real passion for IT and providing outstanding customer service. The role will act as the first port of call for the service desk team,exposing yourself to a number of cloud solutions and a real chance to boost your career in the right direction and progression into a 2nd line/Projects role.
My client has never been busier and going through some fantastic growth, so it is a great time to join. Standard hours are 9am-5:30pm, with the Support hours operating between 7-7 on a rota-pattern.
**Company benefits for this position include**:
- Starting salary up to £24,000
- 23 days annual leave + plus Bank Holidays, rising to 25
- Option to buy additional holidays
- Generous pension package
- Birthday off
- Progression and Development - chance to earn accreditations
- Private health care plan - Bupa
- Plus much more
MSP, IT Managed Service Provider, Microsoft Gold Partner, Windows Server, Active Directory, Manchester, Stockport, Greater Manchester, Oldham, Rochdale, Networking, IT Support, 1st line, 2nd line, Azure, Cloud, Office 365, Remo
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