Applications Support Analyst
3 weeks ago
**Applications Support Analyst**
Are you looking for the next step in your IT career? If you are a proactive, forward thinking, and energetic person who is keen to take on new challenges, this role could be for you
**About you**
**Your Responsibilities**:
- Broad 2nd/3rd line support for a range of Microsoft services such as Windows 10, Office 365, and Teams.
- Troubleshooting complex support tickets and responding accordingly.
- Assisting with installation and configuration of in-house developed and 3rd party solutions.
- Monitoring key business systems and maintaining health of systems, as well as ensuring technical solutions are carefully documented.
- Working closely with the IT Service Delivery team to understand issues and resolve them accordingly.
**Technical skills required**:
- Some experience of integration services, working with integration technologies such as REST API s/SOAP/sFTP/SSIS, would be beneficial.
**Salary: £35,000 - £40,000**
**Location - 2 days onsite (Leeds office) 3 days WFH
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