Technical Motor Claims Specialist
7 months ago
Package**:Up to £28875 per annum + overtime + excellent benefits**
Role:
**Technical Claims Specialist**, Hybrid Homeworking - Bradford
Looking to come off the tools...? How about a better work life balance with a hybrid home working role...? Would you like to work 4 days a week from home?
Resolve Recruitment are working with one of the worlds largest vehicle warranty companies. Due to progression/internal movement, our client seek a number of Technical Claims Specialist to work flexibly from home and their Bradford offices once training period has been completed.
Overview:
Dealing with claims and incoming telephone enquiries received from customers, dealerships and the end users and providing a consistently superior customer service levels at all times by meeting or exceeding our customer's expectations. Using their expert technical knowledge to authorise claims and negotiate claims payments for mechanical breakdown, parts and labour rates, which can often involve very high values.
**Duties**:
- To ensure all telephone claims are processed proactively and efficiently within the limits of authority and in line with company policy and ensure claimants are informed of the status of the claim - where a claim is rejected or adjusted.
- Where requested to process claims payments within the limits of authority and in line with company policy and the terms and condition of the product.
- Using their technical expertise to make claims decisions.
- To deliver a consistently superior customer experience, ensuring that we have met all the customer's needs, answered all their questions and that then customer fully understands our decisions.
- To conform to all company policies in force at all times e.g. the security of corporate information, electronic mail policy, computer usage policy.
Required Experience:
- Holds a City & Guilds/NVQ Level 2 or 3 certificate or equivalent in Motor Vehicle Engineering (Essential).
- Previous Experience of working in a Motor Vehicle Engineering environment (Essential).
- Evidence of working in a FCA regulated environment (Desirable but not essential).
- Able to demonstrate excellent customer service skills (Essential).
- Evidence of working in a customer focused environment (Desirable but not essential).
Hours & package:
- Great basic salary of £28,875 per annum
- Monday to Friday - between 0830 and 1730 - 37.5 hours per week
- Optional overtime (x1.5) 0900-1230 every Saturday
- Company pension scheme
- 4x annual salary life insurance benefit
- Hybrid homeworking schedule once training has been completed
- Optional benefits to buy - cycle to work scheme, holidays to buy scheme, gym flex and PMI health care
IND1
Reference ID: A66567
**Salary**: Up to £28,875.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Life insurance
- On-site parking
- Work from home
Schedule:
- Monday to Friday
Application question(s):
- Able to demonstrate excellent customer service skills
**Experience**:
- working in a Motor Vehicle Engineering environment: 2 years (required)
Licence/Certification:
- City & Guilds/NVQ 2 or 3 cert in Motor Vehicle Engineering (required)
Work Location: Hybrid remote in Wakefield, West Yorkshire
Reference ID: A66567
-
Claims Manager
3 days ago
Wakefield, United Kingdom Bell & Co Professional Recruitment Ltd Full timeWe are currently assisting a long standing independent broker in Wakefield who have a rare opportunity for a Claims Manager to lead their established team and support two Claims Handlers. Key Duties: - Support two Claims Handlers, ensuring work is delegated accordingly and delivered to a high standard - Handle claims on both a delegated and nondelegated...
-
Mib Claims Handler
2 days ago
Wakefield, United Kingdom CRA Consulting Full time**MIB Claims Handler** **Wakefield (Hybrid Working Available) £28,000 - £34,000 (negotiable) Full Time, Permanent Contract** **Who we are**: CRA Consulting are a specialist legal recruiter, operating across the UK. CRA works in partnership with reputable law firms with either local, regional, national or international presence. We recruit at all levels...
-
Moj Claims Handler
7 months ago
Wakefield, United Kingdom CRA Consulting Full time**MOJ Claims Handler - Bike Accidents** **Wakefield (Hybrid Working Available)** **£25,000 - £28,000 (negotiable)** **Full Time, Permanent Contract** **Who we are**: CRA Consulting are a specialist legal recruiter, operating across the UK. CRA works in partnership with reputable law firms with either local, regional, national or international presence. We...
-
Medical Claims Specialist
2 weeks ago
Wakefield, Wakefield, United Kingdom Work Based At Home Full timeRemote Medical Claims SpecialistWe are a growing national healthcare solutions company seeking experienced professionals to join our remote revenue cycle team. This position offers flexible work from home opportunities with a competitive pay and commission program.About the Role:Process and manage medical claims from start to finish.Communicate with patients...
-
Senior Injury Claims Specialist
2 weeks ago
Wakefield, Wakefield, United Kingdom Sue Ross Recruitment Ltd Full timeSue Ross Legal Recruitment**Job Overview**We are seeking a highly skilled Senior Injury Claims Specialist to join our team at Sue Ross Legal. This is an excellent opportunity for a motivated and experienced lawyer to take on a challenging role in our Personal Injury department.**Salary:** £45,000 - £65,000 per annum depending on experience.**About the...
-
Automotive Claims Specialist
2 weeks ago
Wakefield, Wakefield, United Kingdom Pybus Recruitment Ltd Full timeJob SummaryWe are seeking an experienced Automotive Claims Specialist to join our team in Wakefield. As a Vehicle Assessment and Repair Professional, you will be responsible for producing initial and updated estimates for vehicle repairs, ensuring that the work is carried out safely and efficiently.Key ResponsibilitiesProduce accurate and detailed estimates...
-
High-Quality Paintwork Specialist
4 weeks ago
Wakefield, Wakefield, United Kingdom Riverside Motor Group Full timeWe are seeking a highly skilled and experienced Paintwork Specialist to join our team at Riverside Motor Group. As a key member of our Prep Centre, you will be responsible for delivering high-quality paintwork on new and used motor vehicles for dealerships and sports sites.Your main duties will include:Preparation and re-spraying of vehicles, including...
-
Customer Experience Specialist
4 weeks ago
Wakefield, Wakefield, United Kingdom Riverside Motor Group Full timeAbout the RoleWe are seeking a highly motivated Customer Experience Specialist to join our team at Riverside Motor Group.This exciting role involves working closely with customers to understand their needs and provide tailored solutions, ensuring smooth transitions from initial purchase to renewal.The ideal candidate will have excellent communication skills,...
-
Customer Experience Specialist
2 weeks ago
Wakefield, Wakefield, United Kingdom Riverside Motor Group Full timeUnlock Career Opportunities with Riverside Motor GroupWe are seeking an experienced Customer Experience Specialist to join our team at Riverside Motor Group. As a Renewals and Retention Expert, you will play a vital role in maximising renewals and enhancing customer retention.Estimated salary: £25,000 - £35,000 per annum, depending on experience.Job...
-
Motor Industry Customer Liaison Specialist
4 weeks ago
Wakefield, Wakefield, United Kingdom Institute of the Motor Industry. limited Full timeAbout the Opportunity:The Institute of the Motor Industry. limited is seeking a highly skilled Service Advisor to join our team in Wakefield. As a Service Advisor, you will play a critical role in delivering exceptional customer experiences and driving sales growth.You will be responsible for meeting customers, booking vehicles for services, and updating...
-
Technical Operations Specialist
2 weeks ago
Wakefield, Wakefield, United Kingdom TXM Recruit Full timeJob Title: Technical Operations SpecialistWe are seeking a highly skilled Technical Operations Specialist to join our team at TXM Recruit.About the Role:The successful candidate will be responsible for executing both Reactive and Planned Preventative Maintenance (PPM) tasks to ensure optimal line performance. This includes troubleshooting, repairing, and...
-
Technical Leadership Position
3 weeks ago
Wakefield, Wakefield, United Kingdom Institute of the Motor Industry. limited Full timeAbout the RoleThis senior leadership position at the Institute of the Motor Industry Limited involves overseeing the design and development process. The successful candidate will have extensive experience in managing large design teams and should possess a good working knowledge of both electronics and mechanical engineering.Main ResponsibilitiesOversee the...
-
Fee-earner - Fast Track Rta
22 hours ago
Wakefield, United Kingdom CRA Consulting Full timeOur client is a leading Personal Injury law firm based in West Yorkshire. They are looking to hire a Fee-earner to join their successful Fast Track Team. This is an excellent opportunity to join one of the UK's leading firms who have excellent links with the motor insurance market as well as specialising in other areas of litigation too. The firm in question...
-
Claims Lawyer Specialist
39 minutes ago
Wakefield, Wakefield, United Kingdom CRA Legal Full timeWe are seeking a skilled Claimant Catastrophic Injury Associate to join our team at CRA Legal, a specialist legal recruiter operating across the UK.Key ResponsibilitiesEffectively manage a caseload of high-value PI cases, including multi-track litigated casesProvide comprehensive legal advice and guidance to clients who have suffered serious injuriesLead and...
-
Renewals Business Development Specialist
3 days ago
Wakefield, Wakefield, United Kingdom Riverside Motor Group Full timeAbout UsRiverside Motor Group has been undergoing controlled growth, creating exciting opportunities for motivated individuals like you. We offer a dynamic work environment where you can grow your career and develop new skills.The RoleWe are looking for a skilled Renewals Business Development Specialist to join our team in Leeds. This role involves working...
-
Senior Paralegal Specialist
2 weeks ago
Wakefield, Wakefield, United Kingdom Minster Law Full timeAbout UsMinster Law Solicitors is a top 100 law firm committed to delivering exceptional results in personal injury claims. We are wholly owned by BHL UK Ltd, a highly successful cash generative and profitable international Insurance Services Group.Established in 2006, we have become one of the UK's leading providers of personal injury claims services to...
-
Mechanic and Maintenance Specialist
3 days ago
Wakefield, Wakefield, United Kingdom Riverside Motor Group Full timeRiverside Motor Group's dynamic team is seeking a skilled Automotive Repair Professional to join us at our award-winning Volvo dealership in Wakefield. As an independently owned business, we prioritize employee contributions and value our customers' satisfaction.Job Summary:We are looking for a highly motivated individual with a passion for automotive repair...
-
Injury Claims Specialist
2 weeks ago
Wakefield, Wakefield, United Kingdom CRA Legal Full timeCRA Legal is seeking a highly skilled Serious Injury Fee Earner to join their dynamic legal team in Wakefield. This role offers a competitive salary of £62,500 per annum.The successful candidate will manage a caseload of complex, high-value personal injury claims and provide expert legal advice to clients who have sustained serious injuries.Key...
-
Claims Customer Service Advisor
4 days ago
Wakefield, United Kingdom Minster Law Full time**This is a fantastic opportunity to join a top 100 law firm based in Wakefield. We are looking to hire Customer Service Advisors to work within our Claims Department!** **About us** Minster Law Solicitors is wholly owned by BHL UK Ltd, a UK subsidiary of BHL, a highly successful, cash generative and profitable international Insurance Services Group....
-
Claims Customer Service/response Advisor
1 day ago
Wakefield, United Kingdom Minster Law Full time**This is a fantastic opportunity to join a top 100 law firm based in Wakefield. We are looking to hire Customer Service and Response Advisors to work within our Claims Department!** **About us** Minster Law Solicitors is wholly owned by BHL UK Ltd, a UK subsidiary of BHL, a highly successful, cash generative and profitable international Insurance Services...