Homelessness Support Advisor

5 months ago


Redditch, United Kingdom Kenect Recruitment Full time

Kenect Recruitment Redditch are recruiting for an experienced Homelessness & Housing Solutions Advisor.

This vacancy is on behalf of Redditch Borough Council working for Kenect Recruitment.

**Working hours are**:
Monday to Friday: 09:00-17.00 with a 30-minute unpaid break. 37 hours per week.

**Pay rate**:£15.70 - £17.12 PAYE

**Experience**
- Experience of providing professional high-quality customer services to customers often with multiple complex issues and who may be in highly emotive situations
- Experience of call handling and operating specialist IT systems
- Administrative and assistive experience
- Reliability is essential.

**Duties**
- Face to face and by telephone assessments
- working under homelessness legislation (Homelessness Reduction Act 2017 - ‘HRA’)
- Confident working knowledge of Part 7 and Part 6 of the Housing Act 1996.
- Able to offer sound housing advice to applicants
- Remaining aware of statutory and case law changes
- Staying abreast of local and national issues relating to Homelessness’
- Working as part of a team of officers; and remaining flexible to conflicting demand.
- Attending meetings where requested.

**Job Types**: Full-time, Temporary contract, Temp to perm

**Salary**: £15.70-£17.12 per hour

**Benefits**:

- Company pension
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

**Experience**:

- Homelessness Advisory: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Redditch (preferred)

Work Location: In person



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