Homelessness Support Advisor
6 months ago
Kenect Recruitment Redditch are recruiting for an experienced Homelessness & Housing Solutions Advisor.
This vacancy is on behalf of Redditch Borough Council working for Kenect Recruitment.
**Working hours are**:
Monday to Friday: 09:00-17.00 with a 30-minute unpaid break. 37 hours per week.
**Pay rate**:£15.70 - £17.12 PAYE
**Experience**
- Experience of providing professional high-quality customer services to customers often with multiple complex issues and who may be in highly emotive situations
- Experience of call handling and operating specialist IT systems
- Administrative and assistive experience
- Reliability is essential.
**Duties**
- Face to face and by telephone assessments
- working under homelessness legislation (Homelessness Reduction Act 2017 - ‘HRA’)
- Confident working knowledge of Part 7 and Part 6 of the Housing Act 1996.
- Able to offer sound housing advice to applicants
- Remaining aware of statutory and case law changes
- Staying abreast of local and national issues relating to Homelessness’
- Working as part of a team of officers; and remaining flexible to conflicting demand.
- Attending meetings where requested.
**Job Types**: Full-time, Temporary contract, Temp to perm
**Salary**: £15.70-£17.12 per hour
**Benefits**:
- Company pension
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
**Experience**:
- Homelessness Advisory: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Redditch (preferred)
Work Location: In person
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