Homeless & Housing Solutions Officer

3 months ago

Redditch, United Kingdom NISI Staffing Full time

We are seeking a highly organized and detail-oriented **Homeless & Housing Solutions Officer **to join our team.

** Location: Hybrid Role / Home working with 2/3 days in the office at Redditch Council.**
** Duration of assignment: 12 weeks to 6 months**
** Working hours: 37 hours Monday to Friday**
** Rate: £15.70 - £17.12 PAYE**
**£20.41 - £22.26 Umbrella**

Overall:
Duty cover - face to face and by telephone;
Confident working knowledge of Part 7 and Part 6 of the Housing Act 1996.
Able to offer sound housing advice to applicants
Remaining aware of statutory and case law changes; and staying abreast of local and national issues relating to Homelessness’.
Working as part of a team of officers; and remaining flexible to conflicting demand.
Attending meetings where requested.

Main Duties:

- Ensure that any reports are written with a high degree of diligence, rationality, and quality, so that legal decisions are “right first time
- Ensure that those applicants for whom the Company has a statutory duty to provide temporary accommodation are placed into accommodation that best meets their needs and in strict accordance with legislation and guidance.
- Be aware of the requirement for prudent control of expenditure, particularly for the provision of temporary accommodation and use of grant funding, always acting with a high degree of integrity and transparency and in accordance with financial regulation and policy
- Upon request, assist and support colleagues in the roles of providing temporary accommodation to applicants under assessment with managing and monitoring the licence agreement, including but not limited to, management of any breaches to the terms of the licence, charges, and welfare benefit
- Through casework, teamwork and partnership working, ensure that any housing solution or package of solutions are wholly sustainable and that the expectations of both the applicants and associated stakeholders are effectively managed
- Maximise opportunities to nurture and develop relationships with Private Sector (PRS) Landlords in the discharge of duties, ensuring that any such initiatives or schemes to prevent homelessness in, or access to the PRS are maximised
- Prepare and maintain accurate and up to date case files that provide management with enough information to monitor, audit and report on individual and team performance and for the Company to meet its duties to provide various statutory and non-statutory submissions and returns.
- Be responsible and accountable for the performance of yourself, your team, and the service, regularly reporting and feeding back on performance and being outspoken on perceived risks or threats to the service or on any emerging opportunities to improve what we do
- Be responsible for risk management, ensuring both yourself and your colleagues are safe.
- Nurture and maintain partnership work and collaborations with all internal and external teams, agencies, and partners relevant to successful delivery of your service
- Be responsible and accountable for effective and accurate operation of relevant IT systems in relation to delivery of your area of the service.
- Be constructive and positive in your approach to work and supportive of your colleagues

Person Specification:

- To have or be willing to work towards CIH Professional qualification Level 3 or other relevant qualification
- GCSEs or equivalent including English, Maths and or a second language at Grade A-C
- Membership of CIH
- At least 3 years demonstrable experience working in a homelessness, housing options or other relevant advice service
- In depth knowledge of legislation, regulation, and policy in relation to the provision of relevant services
- Experience of dealing with and managing complex and contentious issues and highly charged and emotive situations
- Experience of casework and writing complex discursive report
- Experience of problem solving through collaboration and partnership working that has achieved excellent outcomes for people
- Demonstrable experience of collaboration and partnership working that has achieved excellent outcomes for people.**Job Type**: Temporary contract
Contract length: 6 months

**Salary**: £15.70-£22.26 per hour

Work Location: In person

Reference ID: Homeless & Housing Solutions Officer

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