Homeless & Housing Solutions Officer

6 months ago


Redditch, United Kingdom Colbern Limited Full time

668116-1472-2464 NCD

Homeless & Housing Solutions Officer
Redditch
Contract
£17.12 per hour

Our client is looking for an experienced Homeless and Housing Solutions Officer.

Deliver superior quality Homelessness and Housing Solutions and Advice Services that

are customer centric and have high regard for equality, diversity, understanding and

respect for people and their individual circumstances.
- Professionally and effectively manage a designated caseload by thoroughly assessing,

Council.
- Ensure that any reports are written with a high degree of diligence, rationality, and

quality, so that legal decisions are “right first time”.
- Ensure that those applicants for whom the Council has a statutory duty to provide

temporary accommodation are placed into accommodation that best meets their needs

and in strict accordance with legislation and guidance.
- Be aware of the requirement for prudent control of expenditure, particularly for the

provision of temporary accommodation and use of grant funding, always acting with a

high degree of integrity and transparency and in accordance with financial regulation

and policy.
- Upon request, assist and support colleagues in the roles of providing temporary

accommodation to applicants under assessment with managing and monitoring the

licence agreement, including but not limited to, management of any breaches to the

terms of the licence, charges, and welfare benefits.
- Through casework, teamwork and partnership working, ensure that any housing solution

or package of solutions are wholly sustainable and that the expectations of both the

applicants and associated stakeholders are effectively managed.
- Maximise opportunities to nurture and develop relationships with Private Sector (PRS)

Landlords in the discharge of duties, ensuring that any such initiatives or schemes to

prevent homelessness in, or access to the PRS are maximised.
- Prepare and maintain accurate and up to date case files that provide management with

enough information to monitor, audit and report on individual and team performance

and for the Council to meet its duties to provide various statutory and non-statutory

submissions and returns.

At least 3 years demonstrable experience working in a

homelessness, housing options or other relevant advice

service

6 In depth knowledge of legislation, regulation, and policy in

relation to the provision of relevant services

7 Experience of dealing with and managing complex and

contentious issues and highly charged and emotive

situations

8 Experience of casework and writing complex discursive

reports

9 Experience of problem solving through collaboration and

partnership working that has achieved excellent outcomes

for people.

10 Demonstrable experience of collaboration and partnership

working that has achieved excellent outcomes for people.

11 Experience of service improvement and being involved

projects

12 Good general knowledge of legislation, regulation, and

policy in relation to the provision of generic housing services

The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients
are an equal opportunities employer.



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