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Homeless & Housing Solutions Officer
6 months ago
668116-1472-2464 NCD
Homeless & Housing Solutions Officer
Redditch
Contract
£17.12 per hour
Our client is looking for an experienced Homeless and Housing Solutions Officer.
Deliver superior quality Homelessness and Housing Solutions and Advice Services that
are customer centric and have high regard for equality, diversity, understanding and
respect for people and their individual circumstances.
- Professionally and effectively manage a designated caseload by thoroughly assessing,
Council.
- Ensure that any reports are written with a high degree of diligence, rationality, and
quality, so that legal decisions are “right first time”.
- Ensure that those applicants for whom the Council has a statutory duty to provide
temporary accommodation are placed into accommodation that best meets their needs
and in strict accordance with legislation and guidance.
- Be aware of the requirement for prudent control of expenditure, particularly for the
provision of temporary accommodation and use of grant funding, always acting with a
high degree of integrity and transparency and in accordance with financial regulation
and policy.
- Upon request, assist and support colleagues in the roles of providing temporary
accommodation to applicants under assessment with managing and monitoring the
licence agreement, including but not limited to, management of any breaches to the
terms of the licence, charges, and welfare benefits.
- Through casework, teamwork and partnership working, ensure that any housing solution
or package of solutions are wholly sustainable and that the expectations of both the
applicants and associated stakeholders are effectively managed.
- Maximise opportunities to nurture and develop relationships with Private Sector (PRS)
Landlords in the discharge of duties, ensuring that any such initiatives or schemes to
prevent homelessness in, or access to the PRS are maximised.
- Prepare and maintain accurate and up to date case files that provide management with
enough information to monitor, audit and report on individual and team performance
and for the Council to meet its duties to provide various statutory and non-statutory
submissions and returns.
At least 3 years demonstrable experience working in a
homelessness, housing options or other relevant advice
service
6 In depth knowledge of legislation, regulation, and policy in
relation to the provision of relevant services
7 Experience of dealing with and managing complex and
contentious issues and highly charged and emotive
situations
8 Experience of casework and writing complex discursive
reports
9 Experience of problem solving through collaboration and
partnership working that has achieved excellent outcomes
for people.
10 Demonstrable experience of collaboration and partnership
working that has achieved excellent outcomes for people.
11 Experience of service improvement and being involved
projects
12 Good general knowledge of legislation, regulation, and
policy in relation to the provision of generic housing services
The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients
are an equal opportunities employer.
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