Specialist Administrator

5 months ago


Camberley, United Kingdom Connells Group Full time

**Job Description** Who we are**:
Dynamo for Intermediaries (DFI) is a B2B mortgage club and part of Dynamo, a telephone-based mortgage and insurance broker based in Camberley, Surrey.

**Duties and Responsibilities**:

- Application processing - ensuring that all Mortgage DIP’s are processed within turnaround times and with a high level of accuracy.
- Helpdesk - enquiry support for all types of mortgages with the aim to secure DFI to be used as the payment route or for our packaging services being used
- Developing relationships with panel lenders, partners and their respective BDM’s and account managers
- Working to support our case handler team to ensure the best outcome for our clients
- Achieve targets set by Management for call volume & times
- Support the management team in building, encouraging and protecting an inclusive and welcoming environment for all colleagues. Ensure that the company zero-tolerance position on bullying is upheld.
- Contribute to upholding the firm’s Consumer Duty obligations within your job role.

**Benefits you will receive as a Specialist Administrator**
- Competitive starting basic salary - £23,859 to £25,000 dependent on qualifications.
- Up to 10% discretionary bonus, annual.
- 23 days annual leave from day 1, plus bank holidays, rising to 28 days with length of service.
- Company sick pay, after probation.
- Aviva Digicare+, including annual health check up/blood test, 24/7 access to remote NHS GP and nutritional and mental health services.
- Perks at Work - Discounts on products and services inc electrical & Travel.
- Discounts on estate agency, mortgage, conveyancing and surveying services.
- Access to Lifeworks 24hr, 7 days per week Employee Assistance Programme.
- Nuffield Gym discount - 20% on memberships at Nuffield Health & Fitness clubs across the UK.
- Company Pension and Day 1 Life assurance for all colleagues.

**Dyn**a**m**o** is a telephone-based mortgage and insurance broker assisting customers across the UK.We are a wholly-owned subsidiary of Connells Group - the largest high street estate agency and property services provider in the UK employing over 16,000 staff.

MS01739

Job Reference: MS01739



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