Mortgage Administration Specialist

5 months ago


Camberley, United Kingdom Connells Group Full time

**Job Description** Who we are**:
Dynamo for Intermediaries (DFI) is a B2B mortgage club and part of **Dynamo**, a telephone-based mortgage and insurance broker based in **Camberley, Surrey.**

**Duties and Responsibilities**:

- Application processing - ensuring that all Mortgage DIP’s are processed within turnaround times and with a high level of accuracy.
- Helpdesk - enquiry support for all types of mortgages with the aim to secure DFI to be used as the payment route or for our packaging services being used
- Developing relationships with panel lenders, partners and their respective BDM’s and account managers
- Working to support our case handler team to ensure the best outcome for our clients
- Achieve targets set by Management for call volume & times
- Support the management team in building, encouraging and protecting an inclusive and welcoming environment for all colleagues. Ensure that the company zero-tolerance position on bullying is upheld.
- Contribute to upholding the firm’s Consumer Duty obligations within your job role.

**Benefits you will receive as a Mortgage Administration Specialist**:

- Competitive Salary and commission with no clawbacks
- 20 days a year annual leave plus all Bank Holidays and office closure between Christmas and New Year. This will increase based on length of service.
- Perks at Work - Discounts on products and services inc electrical & Travel.
- Discounts on estate agency, mortgage, conveyancing and surveying services.
- Access to Lifeworks 24hr, 7 days per week Employee Assistance Programme.
- Nuffield Health Screening - discounted medical assessment to provide an in depth picture of your health.
- Nuffield Gym discount - 20% on memberships at Nuffield Health & Fitness clubs across the UK.
- Company Pension and death in service.

**Dyn**a**m**o** is a telephone-based mortgage and insurance broker assisting customers across the UK. We are a wholly-owned subsidiary of Connells Group - the largest high street estate agency and property services provider in the UK employing over 16,000 staff.

MS01426

Job Reference: MS01426



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