Compliance Coordinator

2 weeks ago

Hamilton, United Kingdom Finsbury Food Group Full time

**_COMPLIANCE COORDINATOR_**

**Location**:_LIGHTBODY, HAMILTON, 73 BOTHWELL ROAD, HAMILTON ML3 0DW_**

**Shift**:_MONDAY-FRIDAY_**

**Salary**:_COMPETITIVE_**

Due to an internal promotion we have an exciting opportunity to join the Technical team as a Compliance Coordinator at our Hamilton site as part of ‘Finsbury Food Group’. 135 years of craft baking skills lie behind the quality of the special branded cakes, sweet snacks and slices we produce in Hamilton and 55 million products are produced each year. Lightbody is the UK’s largest supplier of celebration cakes to UK retailers, with Disney, Mars, Universal and Thorntons all within the portfolio of branded cakes made under licence. We also make a variety of supermarkets’ well-loved own-label cakes and in-store bakery bites.

This is a fantastic opportunity to gain experience with one of the UK’s largest bakery businesses, along with great opportunities for growth and development. At Finsbury Food Group, we are passionate about investing in our teams, creating great development opportunities.

To be a success in this role, you will need a can-do attitude, be able to work as part of a team and demonstrate clear communication skills. It would also be preferable that you have a food science or food manufacturing background and knowledge of BRCGS.

**This is what you’ll actually do**

In this busy and varied role you will be a vital part of the Technical team reporting to the Compliance Manager and will be responsible for assisting in the daily running of the Compliance team.

Day to day you will be responsible for a wide range of tasks which will include the completion of customer KPI reports, board reports and on-site scorecards. You will be the key contact for customer complaints and you will be responsible for managing, analysing and responding to complaints. Part of this will include logging complaints in Qadex and organising and hosting complaints review meetings.

It would be ideal if you had auditing experience as you will coordinate and carry out internal audits of current systems against BRC and customer standard however full training will be provided. This will include undertaking glass and hard plastic audits as required and you will be responsible for coordinating consumables.

Part of the role will include arranging and administrating product testing, (nutritional and micro,) against a set schedule and you will summarise and report results as required. This will include running laboratory results and communicating these to the Technical Management. You will also be tasked with preparing micro samples for collection daily.

In the role you will work closely with the site operations team and therefore you will need good communication to build positive relationships with key stakeholders. You will also regularly host and present at meetings and we are looking for a confident individual who is comfortable communicating with others.

**Ideally this is you**
- Food manufacturing experience with qualifications in food science, technology/nutrition or relevant experience
- Knowledge of BRCGS and/or Customer Standards
- Experience in internal auditing
- Flexible with a hands on approach
- Excellent communication skills
- Able to work on own initiative
- Able to work under pressure
- Attention to detail
- Team player

**What’s in it for you**
- Enhanced Maternity & Paternity Leave to allow quality time with your new arrival
- Enhanced Pension Scheme for our employees
- Death in Service Benefit
- Free Employee Assistance Programme (open to colleagues and their families)
- Retail discounts accessible via our Benefits Hub platform
- Company shop available at sites (heavily discounted, yummy products)
- Refer a Friend Scheme (up to £300 per referral - T&C’s dependent)
- Employee Recognition Awards
- Extensive Learning & Development opportunities (including opportunities for sponsored professional memberships and our own in-house development course)
- An opportunity to be part of a fantastic, growing organisation. Head over to our LinkedIn page to find out more

Our vision is to be the leading speciality bakery group in the UK, and we want the best people in place to achieve this. Our continued success is built entirely on the talented people who work here, so employee development is important to us because everyone is a valued member of the team, and we want every individual to have the skills and capabilities to achieve both your own personal goals and our business goals.

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