Customer Enrollment Associate

4 weeks ago


Edinburgh, United Kingdom Happy Fox Co Full time

The Customer Enrollment associate plays a crucial role in supporting the overall operations and well-being of a residential community. This position involves collaborating with residents, fellow team members, and management to maintain a safe, clean, and enjoyable living environment. The Customer Enrollment Associate assists in various tasks ranging from administrative duties to maintenance and resident support, ensuring a positive living experience for all residents.

Key Responsibilities:
Resident Support and Engagement:
Foster a welcoming and inclusive environment for residents, promoting a sense of community and belonging.
Assist residents with inquiries, concerns, and requests, providing excellent customer service and addressing their needs promptly and professionally.
Plan and coordinate community activities, events, and programs to enhance resident engagement and social interaction.

Coordinate communication channels with residents, including newsletters, notices, and social media platforms.
- Maintenance and Inspections: Perform regular inspections of residential units and common areas to identify and report maintenance issues or safety concerns. Coordinate and oversee routine maintenance tasks, repairs, and vendor services, ensuring timely completion and quality workmanship.

Respond to maintenance requests from residents, prioritize tasks, and coordinate with maintenance staff or external contractors as necessary.
- Safety and Security: Promote a safe and secure living environment by adhering to established security protocols and procedures. Monitor access to the residential community, ensuring that only authorized individuals are granted entry. Report and address any safety hazards or security breaches promptly, following established guidelines.
- Communication and Collaboration: Maintain open and effective communication channels with residents, fellow team members, and management. Collaborate with other team members to ensure seamless operations, sharing relevant information and assisting with tasks as needed. Attend team meetings and training sessions to stay updated on policies, procedures, and resident services.
- Resident Satisfaction and Conflict Resolution: Proactively assess resident satisfaction levels and identify opportunities for improvement. Address resident concerns or conflicts in a timely and professional manner, striving for effective resolutions and maintaining positive relationships. Collaborate with management to develop and implement strategies for enhancing resident satisfaction and retention.

Qualifications:

- High school diploma or equivalent (some college or vocational training preferred).
- Previous experience in residential property management, customer service, or a related field is advantageous.
- Excellent interpersonal and communication skills to interact effectively with residents, team members, and external stakeholders.
- Strong organizational and multitasking abilities, with attention to detail and the ability to prioritize tasks.
- Basic knowledge of maintenance and repair processes to identify and report issues accurately.
- Ability to work independently as well as part of a team, demonstrating a cooperative and proactive attitude.
- Strong problem-solving skills, with the ability to handle resident concerns and conflicts with empathy and professionalism.
- Flexibility to work evenings, weekends, and holidays as required to support the residential community.

**Compensation is offered weekly, and paid every Friday. There is opportunity for additional bonuses and incentives.**

Pay: £300.00-£600.00 per week

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Edinburgh: reliably commute or plan to relocate before starting work (required)

**Education**:

- Certificate of Higher Education (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


  • Enrolled Nurse

    3 weeks ago


    Edinburgh, United Kingdom Australian Government Department of Defence Full time

    The Role As the APS 3 Enrolled Nurse, you will work as a part of a team, a key member in the Primary Health Care Team model, completing occupational health reviews and supporting Australian Defence Force Health, including sick parade and triage roles. You will be able to understand and apply medical terminology and balance the needs of the patients...


  • Edinburgh, United Kingdom Charles River Laboratories Full time

    At Charles River, we are passionate about improving the quality of people’s lives. When you join our global family, you will help create healthier lives for millions of patients and their families. Charles River employees are innovative thinkers, who are dedicated to continuous learning and improvement. We will empower you with the resources you need to...

  • Retail Associate

    7 days ago


    Edinburgh, United Kingdom TK Maxx Full time

    JOB DESCRIPTION From designers straight off the runway to statement jewellery, we have an ever-changing product range that means the whole store experience is less about shopping, and more about the thrill of the find. It’s about the exciting surprises that make the everyday a little more fun and it’s the same working here. Our work environment is...

  • Retail Associate

    4 hours ago


    EDINBURGH, United Kingdom TK MAXX Full time

    From designers straight off the runway to statement jewellery, we have an ever-changing product range that means the whole store experience is less about shopping, and more about the thrill of the find. It's about the exciting surprises that make the everyday a little more fun and it's the same working here. Our work environment is ever-evolving - and always...

  • Retail Associate

    5 hours ago


    Edinburgh, Edinburgh, United Kingdom TK MAXX Full time

    From designers straight off the runway to statement jewellery, we have an ever-changing product range that means the whole store experience is less about shopping, and more about the thrill of the find. It's about the exciting surprises that make the everyday a little more fun and it's the same working here. Our work environment is ever-evolving - and always...


  • Edinburgh, United Kingdom Atkins Full time

    **Location - **Glasgow & Edinburgh** The Atkins UK Infrastructure Project Delivery Practice (PDP) is the centre of excellence for the delivery of infrastructure projects and combines the best in project management and design management to provide a full suite of services to clients in the public and private sectors. The team is responsible for delivery of...

  • Retail Associate

    5 days ago


    Edinburgh, United Kingdom TK Maxx Full time

    From designers straight off the runway to statement jewellery, we have an ever-changing product range that means the whole store experience is less about shopping, and more about the thrill of the find. It’s about the exciting surprises that make the everyday a little more fun and it’s the same working here. Our work environment is ever-evolving - and...

  • Retail Associate

    5 days ago


    Edinburgh, United Kingdom TK Maxx Full time

    From designers straight off the runway to statement jewellery, we have an ever-changing product range that means the whole store experience is less about shopping, and more about the thrill of the find. It’s about the exciting surprises that make the everyday a little more fun and it’s the same working here. Our work environment is ever-evolving - and...

  • Retail Associate

    3 days ago


    Edinburgh, United Kingdom TK Maxx Full time

    From designers straight off the runway to statement jewellery, we have an ever-changing product range that means the whole store experience is less about shopping, and more about the thrill of the find. It’s about the exciting surprises that make the everyday a little more fun and it’s the same working here. Our work environment is ever-evolving - and...

  • Retail Associate

    5 days ago


    Edinburgh, United Kingdom TJX Companies, Inc. Full time

     From designers straight off the runway to statement jewellery, we have an ever-changing product range that means the whole store experience is less about shopping, and more about the thrill of the find. It’s about the exciting surprises that make the everyday a little more fun and it’s the same working here. Our work environment is ever-evolving –...


  • Edinburgh, United Kingdom TSB Bank Full time

    Job Title: Associate Lawyer, Customer Banking Legal Team Function: Legal Grade: £Competitive salary and excellent benefits package Location: Edinburgh (preference as main team location), Bristol or London - Hybrid Closing Date: May 4 At TSB we’re all here to give money confidence to our customers and communities. Wherever you work...

  • Dental Associate

    2 weeks ago


    Edinburgh, United Kingdom SDC Group Limited Full time

    As a group, we are delighted to provide the full range of NHS dental treatments for the patients under our care. Where options are required that are not available on the current NHS treatment list, then private options are available for such treatments. For patients who wish to enrol on a monthly dental plan with the benefits that brings, we are delighted...

  • Retail Associate

    4 weeks ago


    Edinburgh, United Kingdom TK Maxx Full time

    From designers straight off the runway to statement jewellery, we have an ever-changing product range that means the whole store experience is less about shopping, and more about the thrill of the find. It’s about the exciting surprises that make the everyday a little more fun and it’s the same working here. Our work environment is ever-evolving - and...

  • Retail Associate

    7 days ago


    Edinburgh, United Kingdom Diageo Full time

    Job Description: - Retail Associate - Johnnie Walker Princes Street, Edinburgh - Part-time, permanent - Closing date: 25th June 2023 About Us - Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. Our purpose - Celebrating life,...


  • Edinburgh, United Kingdom Travis Perkins Full time

    Joining our friendly and hard working family as a **Customer Service/Sales Expert**, youll be on the front line dealing with our customers that come into your branch; playing a vital role in our continued success, providing a first class service and keeping colleagues and customers safe at all times. **What will I be doing?** No one day is the same as the...

  • Associate Seller

    3 weeks ago


    Edinburgh, United Kingdom FashionUnited Group Full time

    With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. For our retail teams this means it means...


  • Edinburgh, United Kingdom Women's Engineering Society Full time

    KLA develops industry-leading equipment and services that enable innovation throughout the electronics industry . We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. Group/Division The Global Service Support Organization...

  • Sales Associate

    4 weeks ago


    Edinburgh, United Kingdom Selleck Chemicals GmbH Full time

    **No biology background needed.** **No previous experience is necessary for this position.** **We are hiring immediately for a full-time Sales Manager position.** **Available Job Location**: Remote position based in Cambridge, Oxford, Glasgow, London, Birmingham, Manchester. **Salary**: 30.000,00€-75.000,00€ per year We are looking for **Sales...


  • Edinburgh, United Kingdom HomeSense Full time

    Homesense is all about helping people to let their personality shine at home. We do that by bringing unique, high-quality pieces to stores throughout the country. Like our stores, our work environment is ever-evolving - and always inspiring. Because every day is a new opportunity to Discover Different. **Retail Associate** Join us as a temporary Retail...

  • F&b Associate

    4 weeks ago


    Edinburgh, United Kingdom The Roseate Edinburgh Ltd Full time

    **Food and Beverage Associate** **Salary**: From £11.44 per hour **The role**: You’ll be responsible for delivering the highest standard of food and drink to all our guests, serving in a friendly and professional manner. You will share in the responsibility of ensuring the business is always well presented and always be focused on a great customer...