Senior Secretary/pa Specialist Palliative Care

6 months ago


Stockport, United Kingdom Stockport NHS Foundation Trust Full time

To provide PA/senior secretarial and administrative support to the Consultants in Palliative Medicine and the Service Manager.

The person appointed will be dedicated to supporting specific members of the medical team but will also assist other disciplines within the service as the workflow varies.

The post will consist of the full range of administrative and secretarial duties, some of which will require the exercise of initiative to a significant level and will involve the use of office equipment / machinery using appropriate secretarial skills.

The post-holder will also be required to use computerised systems e.g. Community EMIS, Winscribe, People Analytics, Patient Administration System (PAS), Advantis and Health Roster.

The post holder will participate in the day to day work of the clinical service and will line manage the administration team in the service.

Responsible for typing and processing all work generated by the Consultants, adhering to appropriate deadlines.

Responsible for the opening and sorting of mail as required.

Obtaining patient records from the Medical Records Department / Wards / Specialist Units, other Trusts etc.

Request and return X-Rays, scans and other investigation reports.

Organising and maintaining a filing system.

Electronic diary maintenance including booking of meetings and appointments.

Dealing with telephone calls and making telephone contact with personnel at all levels e.g. Consultants, GP’s, medical / nursing staff, patients etc.

Attendance at all service meetings to provide secretarial support i.e. minute taking. Distribute agendas, transcribe minutes and type up of same, carry out follow-up actions as required.

Arrange study leave, book travel tickets and accommodation - submit expenses on behalf of Consultants.

Type and distribute policies and procedures.

Photocopying, faxing, laminating, and binding of all necessary documentation.

Participate in day to day management of service.

Line-manage admin/other secretaries in the team.

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

**Benefits we offer to you**:
Between 27-33 days of annual leave plus bank holidays

NHS pension scheme membership

Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further

NHS Staff discounts

Cycle to work scheme

Salary finance - for loans, savings, budget planning and tips on managing debt

Stockport Credit Union
- for local financial advice

Main Duties

Responsible for typing and processing all work generated by the Consultants, adhering to appropriate deadlines.

Responsible for the opening and sorting of mail as required.

Obtaining patient records from the Medical Records Department / Wards / Specialist Units, other Trusts etc.

Request and return X-Rays, scans and other investigation reports.

Organising and maintaining a filing system.

Electronic diary maintenance including booking of meetings and appointments.

Dealing with telephone calls and making telephone contact with personnel at all levels e.g. Consultants, GP’s, medical / nursing staff, patients etc.

Attendance at all service meetings to provide secretarial support i.e. minute taking. Distribute agendas, transcribe minutes and type up of same, carry out follow-up actions as required.

Arrange study leave, book travel tickets and accommodation - submit expenses on behalf of Consultants.

Type and distribute policies and procedures.

Photocopying, faxing, laminating, and binding of all necessary documentation.

Participate in day to day management of service.

Line-manage admin/other secretaries in the team.

Communications

Dealing with telephone calls and making telephone contact with personnel at all levels e.g. Consultants, Junior Medical Staff, Nursing staff, GP’s and Patients.

Prepared to undertake possible difficult/challenging conversations with staff and patients/families.

Proactive response to service need.

Responsibility for Patient Care

Ensure all clinic letters / reports are typed within agreed timescales.

Process all work from clinics.

To be responsible for the collation of investigation results.

Book routine and urgent patient appointments. Maybe required to use the E-Booking appointment system.

Oversee and participate in service delivery on a day to day basis.

Planning and organising

Electronic diary maintenance including booking of meetings and appointments as required.

Ensure all notes and paperwork are available for cl



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