Customer Service

3 weeks ago


Hereford and Worcester, United Kingdom Pertemps Network Group Full time

**Job Description**:
A well-known company in hospitality sector, based in Droitwich are looking for a Customer Service/Rental Property Finder to join their team on a temporary basis working 09:00 - 17:00, Monday to Friday.
As a Rental Property Finder, you will be responsible for:
Assist with all new and existing instructions for emergency accommodation whereby a Rental Property is required
Liaise with the customer and ensure all requirements are met and that the customer journey is exceptional
Liaise with our customer and clients to ensure the required Rental property is booked in a timely, efficient manner
Proactively assist the claims handlers and quality team to ensure all deposits/tenancy arrangements are finalised at the end of each rental period
To play a vital role in the team, and assist the Senior Claims Handler as requested
Work to both individual KPIs and team targets
As a Rental Property Finder, you will be required to:
At least one year experience in a customer service role/property or Estate Agent experience would be beneficial but not essential.
Written & verbal communicator at all levels
Customer focused
Sales & negotiation experienceAttention to detail
Computer literate
Good relationship builder
The role of Rental Property Finder will be working on a temporary basis being paid £10.45 per hour.



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