Operations Coordinator

3 months ago

Devon, United Kingdom Guesthoo LTD Full time

**Job Title**:Operations & Services Coordinator (permanent, full-time).

**Annual Leave**: We operate a Responsible Holiday Policy where leave is not limited, provided it does not negatively impact the team. You **must** take a minimum of 28 days per annum, including bank holiday entitlement (may be required to work bank holidays but this is factored into the allowance).

**Salary**:£23,000 - £26,000 per year based on experience, plus performance-based bonus.

**Working Hours**: 40 hours split over weekdays/weekends, depending on the rota.

**Location**:Remote position. However, due to our current teams coverage, we have a preference for North East Cornwall or North West Devon.

**Reporting Relationships**: Reporting to - Operations & Services Manager.

**Application Process**:Please submit a CV _**and**_ short cover letter briefly outlining why you would like to join the team.

**Benefits**:

- Fast growing company with lots of opportunity for progression
- Work from home
- Flexibility offered with working hours where ever possible
- Varied role with mix of desk and ‘in the field’ work
- Vehicle expenses covered
- Performance based bonus scheme - varies from 5-15% of salary, depending on our annual average review rating (most recent bonus payout was 10%)
- Wellness budget of £100/6 months
- Responsible Holiday Policy.

**Who Are We?**

Guesthoo is an independent short term letting agency specialising in listing and managing properties through booking platforms like Airbnb. We were the first of its kind in Cornwall and Devon, which are our main operating areas. However, we now manage properties all over the South West. Our exciting portfolio has expanded rapidly to 150 properties and growing, ranging from shepherd’s huts on the edge of cliffs to country estates. We work in a fast-paced environment where we continue to grow rapidly.

The company has a heavy focus on the use of technology to efficiently scale our operations, deliver a great guest experience and maximise earnings for both us and our owners. We use some of the best software platforms in the industry including an expansive property management platform, dynamic pricing & revenue management software, digital guest guides and more.

**Working With Us**

That might all sound very serious and boring, but working for us is anything but The mix of desk and ‘in the field’ work keeps things varied and means you get to spend time travelling around Cornwall & Devon, visiting properties and seeing some beautiful sights on the way.

As a team, we like to keep active and enjoy outdoor activities such as sea swimming, surfing and dog walks. We meet up for work lunches and dinners as much as possible to maintain a social aspect whilst working remotely.

**The Role**

The main focus of the Operations & Services Coordinator is to work with our existing Operations Team to ensure smooth and efficient delivery of the company's services to our properties. This will involve managing housekeeping, property maintenance, waste collections and creating internal property documents with the support and guidance of your Operations & Services Manager, Assistant Manager and Maintenance Manager. It will also include quality control of our properties.

**Responsibilities & Duties**:

- Property Maintenance - Working with the Maintenance Manager on coordinating essential maintenance and repairs at our properties. Involves liaising with contractors to arrange both reactive and scheduled maintenance. Troubleshoot problems when they arise and solve them in an efficient and cost effective way. Aim to rectify urgent maintenance issues within 24 hours
- Housekeeping Management - Working with the Operations Assistant Manager as the primary points of contact for housekeepers. Involves communicating with housekeepers about cleanliness & maintenance issues, special guest requests and property damages
- Waste Collections - Support the Maintenance Manager in the management of collections for properties using private waste contractors
- House Bibles - Gathering content and producing House Bibles (our internal property guide document)
- Quality Control - Carrying out periodic inspections to ensure properties are in a good state of repair and housekeeping standards are maintained
- Insurance Claims - Assisting with insurance claims when contractor quotations are needed
- Contractor Management - Assisting the Maintenance Manager with sourcing new contractors for housekeeping and maintenance, and effectively managing relationships with them for the benefit of the business
- On-call duties - Assisting with emergency maintenance during our out of hours periods, when scheduled to be on-call

**Essential Skill Set**:

- You should be very comfortable with technology. Confident with both smartphones and computers, able to learn new software easily, confident with spreadsheets and word processors
- Excellent interpersonal & communication skills - you will be liaising with contractors and

  • Yard Operations Coordinator

    4 weeks ago

    Devon, United Kingdom Calibri Full time

    Job Title: Yard Operations Coordinator Calibri is on the lookout for a dedicated Yard Operations Coordinator to enhance our team. This position encompasses a range of responsibilities and offers potential for career advancement within our organization. Respond to client inquiries via phone Manage and retrieve data using computer systems Support the loading...

  • Yard Operations Coordinator

    4 weeks ago

    Devon, United Kingdom Calibri Full time

    Job Title: Yard Operations Coordinator We are currently looking for a Yard Operations Coordinator to become a part of our team at Calibri. This position involves a diverse range of responsibilities and presents opportunities for career advancement within the organization. Manage incoming communications from clients Record and retrieve data using computer...

  • Business Operations Coordinator

    1 day ago

    Devon, United Kingdom CRA GROUP LIMITED Full time

    Job Summary:We are seeking a highly organized and detail-oriented Business Operations Coordinator to join our team at CRA GROUP LIMITED. As a Business Operations Coordinator, you will play a critical role in providing administrative and customer-focused support duties across various departments, ensuring that all services provided to colleagues, managers,...

  • Business Operations Coordinator

    1 day ago

    Devon, United Kingdom CRA GROUP LIMITED Full time

    Job Summary:We are seeking a highly organized and detail-oriented Business Operations Coordinator to join our team at CRA GROUP LIMITED. As a Business Operations Coordinator, you will play a critical role in providing administrative and customer-focused support duties across various departments, ensuring that all services provided to colleagues, managers,...

  • Lifting Operations Coordinator

    4 weeks ago

    Devon, United Kingdom Carmichael UK Full time

    Type: ContractPosition Overview: Carmichael UK is in search of a proficient and knowledgeable Lifting Operations Coordinator to become a part of our team for a contract role. This position involves collaborating with crane operators and other site personnel to guarantee safe and effective lifting procedures. All responsibilities must be executed in...

  • Volunteer and Operations Coordinator

    4 weeks ago

    Devon, United Kingdom Charity People Full time

    Are you dedicated to volunteerism, animal welfare, and operational success?The British Hen Welfare Trust (BHWT) stands as the foremost hen welfare charity in the UK, successfully rehoming over 60,000 hens each year. They advocate for hen welfare, engage with the industry, and lead educational and mental wellbeing initiatives on a global scale. This year...

  • Business Operations Coordinator

    3 days ago

    Devon, United Kingdom CRA GROUP LIMITED Full time

    Job SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Business Support Officer. As a key member of our operations team, you will provide administrative and business support services to various departments, ensuring seamless communication and efficient service delivery.Key ResponsibilitiesProvide exceptional...

  • Business Operations Coordinator

    3 days ago

    Devon, United Kingdom CRA GROUP LIMITED Full time

    Job SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Business Support Officer. As a key member of our operations team, you will provide administrative and business support services to various departments, ensuring seamless communication and efficient service delivery.Key ResponsibilitiesProvide exceptional...

  • Operations Coordinator

    3 weeks ago

    Exeter, Devon, United Kingdom RGB Recruitment Full time

    Operations Coordinator Exeter  £Negotiable  Do you want to work in a stunning location on the outskirt of Exeter close to good transport links? A fantastic role offering fabulous benefits, brand new modern offices/Facilities and a chance to grow within the Housing industry.  You will be working within the operational team providing administration and...

  • Office Coordinator

    4 weeks ago

    Devon, United Kingdom Elite Recruitment Solutions Full time

    Position: Office Coordinator Required Location: Various Locations Employment Type: Temporary Compensation: Competitive Rates Perks: Weekly Compensation, Retirement Plan, Paid Time Off Elite Recruitment Solutions is seeking skilled Office Coordinators to join our Talent Pool. Key Responsibilities: Manage daily office operationsAssist in administrative...

  • Marketing Coordinator

    3 months ago

    Devon, United Kingdom ADLIB Full time

    Login to bookmark this Job **Marketing Coordinator**: **Exciting role part of large marketing team**: - Location **North Devon** - Type **Permanent** - Salary **£20000 - £30000** - **Industry leading organisation in Devon**: - **Competitive salary up to £30K plus benefits**: - **Flexible working available 2 days in office** **What you’ll be...

  • MRO Coordinator

    24 hours ago

    Devon, United Kingdom Arla foods Full time

    About the RoleThe Maintenance, Repair & Operations (MRO) Coordinator will play a crucial role in ensuring the smooth operation of our facilities. As a key member of our team, you will be responsible for managing the procurement of services and spare parts, optimizing spare part inventory, and performing goods receipt and issue.Key ResponsibilitiesProcure...

  • MRO Coordinator

    1 day ago

    Devon, United Kingdom Arla foods Full time

    About the RoleThe Maintenance, Repair & Operations (MRO) Coordinator will play a crucial role in ensuring the smooth operation of our facilities. As a key member of our team, you will be responsible for managing the procurement of services and spare parts, optimizing spare part inventory, and performing goods receipt and issue.Key ResponsibilitiesProcure...

  • MRO Coordinator

    6 days ago

    Devon, United Kingdom Arla foods Full time

    About the RoleThe Maintenance, Repair & Operations (MRO) Coordinator will play a crucial role in ensuring the smooth operation of our facilities. As a key member of our team, you will be responsible for managing the spare parts inventory, performing purchasing and goods receipt/goods issue tasks, and optimizing the Computerised Maintenance Management System...

  • MRO Coordinator

    5 days ago

    Devon, United Kingdom Arla foods Full time

    About the RoleThe Maintenance, Repair & Operations (MRO) Coordinator will play a crucial role in ensuring the smooth operation of our facilities. As a key member of our team, you will be responsible for managing the spare parts inventory, performing purchasing and goods receipt/goods issue tasks, and optimizing the Computerised Maintenance Management System...

  • Operations and Volunteer Coordinator

    4 weeks ago

    Devon, United Kingdom CHARITY PEOPLE Full time

    Are you dedicated to animal welfare and operational success? Charity People is collaborating with the foremost hen welfare organization in the UK, responsible for rehoming over 60,000 hens each year. They advocate for hen welfare, engage with the industry, and lead educational and mental health initiatives on a global scale. This year marks a significant...

  • Operations and Volunteer Coordinator

    4 weeks ago

    Devon, United Kingdom CHARITY PEOPLE Full time

    Are you driven by a commitment to volunteerism, animal welfare, and operational efficiency? Charity People is collaborating with the UK's foremost hen welfare organization, successfully rehoming over 60,000 hens each year. They advocate for hen welfare, engage with the industry, and lead educational and mental health initiatives on a global scale. This year...

  • Operations and Volunteer Coordinator

    4 weeks ago

    Devon, United Kingdom CHARITY PEOPLE Full time

    Are you dedicated to volunteerism, animal welfare, and operational success? Charity People collaborates with the UK's foremost hen welfare organization, successfully rehoming over 60,000 hens each year. They advocate for hen welfare, engage with the industry, and lead educational and mental health initiatives on a global scale. This year marks a significant...

  • Volunteer Operations Coordinator

    4 weeks ago

    Devon, United Kingdom CHARITY PEOPLE Full time

    Are you driven by a commitment to volunteerism, animal care, and operational success? Charity People is collaborating with the foremost hen welfare organization in the UK, responsible for rehoming over 60,000 hens each year. They advocate for hen welfare, partner with industry stakeholders, and lead educational and mental health initiatives on a global...

  • Volunteer Operations Coordinator

    4 weeks ago

    Devon, United Kingdom CHARITY PEOPLE Full time

    Are you dedicated to the cause of volunteering, animal welfare, and operational efficiency? Charity People is collaborating with the foremost hen welfare organization in the UK, which successfully rehomes over 60,000 hens each year. They advocate for hen welfare, engage with the industry, and lead educational and mental health initiatives on a global scale....