Customer Service Administrator

2 weeks ago


Rochdale, United Kingdom Mpeople Full time

Mpeople Recruitment have a fantastic new opportunity for an experienced **Customer Service Administrator** to join a thriving manufacturing business based in **Rochdale (OL16)**.
- **Location**:Milnrow, Rochdale
- **Salary**: £21,000 - £23,000 DOE
- **Hours**:8.30am - 5pm, Monday to Friday

**Working within a small-team, your day-to-day duties would include**:

- Working closely with the sales team to provide administrative support
- Processing sales orders on the internal CRM system
- Processing any credit notes
- Maintenance of set price lists
- Producing and sending out quotations
- Dealing with complaints and problem-solving
- Working closely with the production manager to ensure delivery dates are running to schedule
- Sales reporting - new customers, customer spend, monthly profits etc.

**The required traits, skills, and background**:

- A minimum of 2 years’ experience within an administrative role is essential
- Experience within sales order processing is also desirable due to the nature of the role
- Experience within a manufacturing or distribution company is also advantageous
- The ability to manage your own workload and work independently is crucial, as well as being able to work well as a team
- Good communication and rapport building skills
- Attention to detail and accuracy
- Enthusiastic and a great work ethic

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£23,000.00 per year

Schedule:

- Monday to Friday
- No weekends

Work Location: One location


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