Service Coordinator
3 weeks ago
Mpeople Recruitment are seeking a forward-thinking Service Administrator on behalf of our thriving client based in Rochdale.
Please note you **MUST** have experience in this role to be considered.
- Salary: £25,000 - £30,000
- Location: Rochdale (OL16)
- Hours: 08:30 - 17:30
Our client are looking for an experienced Service Administrator to join their busy, thriving department which provides customers with the highest levels of service support. You will be involved in all stages of the process, from initial enquiry through todelivery of service.
Duties as a Service Administrator will include but not be limited to:
Main Duties and Responsibilities of the Service Administrator:
- Receiving Phone Calls
- Allocating Jobs to Engineers
- Ordering any required parts and assigning to engineers.
- Logging Service Calls on service management system
- Re-scheduling of projects due to changes in priority’s and Supplier
- Completing Jobs from being received to being invoiced
- Dealing with customer queries and talking to engineers.
- Administration / data input on Service Management software (full training given)
- Keep customers and account managers updated with progress.
Knowledge and Skills Required:
- Microsoft Office (mainly Outlook, Word & Excel)
- Attention to Detail.
- Strong Communication Skills
- Organised, Attention to Detail
- Experience of working in similar level of administrative / scheduler
- Experience in dealing with customer queries
Please note that Mpeople Recruitment cannot always respond to all applicants due to the high volume of CV's received on a daily basis. Should you not receive a response within 5 working days please accept this has not been successful. Mpeople wish you allthe best in your job search.
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