Funeral Service Arranger

2 weeks ago


Rochdale, United Kingdom Dignity Full time

There's more to funerals than you think...

At Dignity, we are committed to providing people with the highest standards of services and care, helping our clients every step of the way when they need us most.

Great service comes from great people who are all aligned with our purpose and vision, to be the UK's Leading Provider of End-of-Life Care. We work in teams, and just like a family, we care for and protect our people and those that we look after. We embrace our diversity, celebrate our differences, and help each other grow.

We currently have an opportunity for a Funeral Service Arranger to join our Business Leader David Rea and his dedicated team of funeral professionals at Spotland Bridge Funeral Directors, Rochdale.

This is a part time permanent position working 19.32 hours per week, Wednesday 13:00pm - 17:00pm, Thursday & Friday 09:00am - 17:00pm.

**What Will I Be Doing?**

As a Funeral Service Arranger, you will be one of the very first points of contact for our families. You are going to be the coordinator who supports our families, arranges the funerals, and works alongside our teams to ensure that the funerals are delivered at the highest standard, whilst also meeting the personable requests of the families.
- You will create a welcoming, safe, and caring atmosphere for our families
- Arrange funerals according to Company guidelines ensuring that the full range of services and products are offered, thereby addressing the needs of the client
- Maintain excellent service to clients who telephone or call the branch
- Be available for clients to visit the deceased during office hours and out of hours by arrangement to company standards and guidelines
- Become trained to present our pre-paid funeral plans to our clients to the standard required by Dignity and the Financial Conduct Authority

**What Do I Need?**
- At least 2 years of work experience within a customer-orientated environment
- Proactive approach and ability to communicate effectively with a wide range of people.
- Comfortable coming into contact with the deceased through the Chapel of Rest visits.
- Presentable always, acting with professional conduct and showing empathy.
- Excellent attention to detail is essential.
- A passion for customer service.
- **A Full UK Driving Licence (ideally)**

**What Do I Get?**
- An annual salary of £11,854.75** **per annum
- Accruing 22 - 25 days holiday + bank holidays
- Sick pay eligibility after 12 month qualifying period
- Life Assurance 2 x salary
- Company Pension Scheme
- Opportunity to enroll in several of our apprenticeship schemes

**What’s it like to work for Dignity as a Funeral Service Arranger?**

“The most rewarding part of my job is when families return to see me chat days, weeks, months and in some cases years after the funeral has taken place” - Jane Dugdale, Funeral Service Arranger

**What are the next steps?**

**Learning & Development**

Our Learning and Development team works with our people to increase the knowledge and skills needed to deliver their roles and develop themselves. We are also investing in our people with a wide range of bite-sized digital topics that allow you to guide your own

professional development in engaging and effective ways. These range from our Diversity and Inclusion training and Mental Health Awareness to How to Cook in Spanish

**Equality, Diversity, and Inclusion Statement**

Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences.

We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging.


  • Service Advisor

    8 hours ago


    Rochdale, United Kingdom Matt Burton Full time

    MBA are looking for a Service Advisor to work out of our client's prestigious Automotive Retail Centre in Rochdale. This is a great opportunity to work with one of the most prestigious brands in the automotive industry. The client is a family run business who started over 110 years ago and during that time, have sold and repaired cars and bikes across...

  • Service Advisor

    7 days ago


    Rochdale, United Kingdom MBA Group Full time

    MBA are looking for a Service Advisor to work out of our client’s prestigious Automotive Retail Centre in Rochdale. This is a great opportunity to work with one of the most prestigious brands in the automotive industry. The client is a family run business who started over 110 years ago and during that time, have sold and repaired cars and bikes across...

  • Service Advisor

    6 days ago


    Rochdale, United Kingdom MBA Group Full time

    MBA are looking for a Service Advisor to work out of our client’s prestigious Automotive Retail Centre in Rochdale. This is a great opportunity to work with one of the most prestigious brands in the automotive industry. The client is a family run business who started over 110 years ago and during that time, have sold and repaired cars and bikes across...


  • Rochdale, United Kingdom CastleView Group Full time

    **Role Responsibility** - To provide our customers with exemplary service by dealing with all calls efficiently, accurately, and promptly - To contribute proportionately to the Team’s achievements of all KPIs, as set by the Team Manager - To meet and exceed the quality standards set by Saga in handling calls and ensure that all promises to our customers...

  • Catering Assistant

    1 week ago


    Rochdale, United Kingdom Randstad Construction and Property Full time

    Job Title: Catering Assistant Pay: £11.44 per hour Contract: Ongoing Hours: 09:00-14:00 Monday - Friday Location - Rochdale Main Duties include: Assisting with basic food preparation activities, including washing, peeling and cutting vegetables Cleaning and sanitising all tableware and chafing dishes before catering events Setting up dining areas by...


  • Rochdale, United Kingdom N-compass Towards a Brighter Future Ltd Full time

    We are looking for a Participation & Engagement Officer to work in the community to identify hidden Carers and assist them in accessing relevant services and support. This is a true hybrid working role, benefitting from community, office and home working arrangements. Full training will be provided and we are looking for applicants with: - Strong community...

  • Carers Assessment

    6 days ago


    Rochdale, United Kingdom N-compass Towards a Brighter Future Ltd Full time

    This is an excellent opportunity to join our Rochdale Team who provide support to unpaid adult and young person carers, with true hybrid working arrangements. Full training will be provided and we are looking for applicants who can: - Support carers on a 121 and in group settings - Collate data accurately and provide an assessment of need - Communicate...

  • Catering Assistant

    Found in: Whatjobs ES C2 - 5 days ago


    Rochdale, United Kingdom Randstad Construction and Property Full time

    Job Title: Catering AssistantPay: £11.44 per hourContract: OngoingHours: 09:00-14:00 Monday - FridayLocation - Rochdale Main Duties include:Assisting with basic food preparation activities, including washing, peeling and cutting vegetablesCleaning and sanitising all tableware and chafing dishes before catering eventsSetting up dining areas by arranging...


  • Rochdale, United Kingdom Sure Move Full time

    **Opportunity Description**: **Are you looking for a new exciting role that will challenge you, help you to grow and give you the career progression you are looking for?** As one of the North Wests leading Lettings and Property Asset Management Agents, we are looking to recruit a Lettings Administrator at our flagship office based in Rochdale,...


  • Rochdale, United Kingdom Northern Care Alliance NHS Group Full time

    The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths...


  • Rochdale, United Kingdom Sure Move Full time

    **Opportunity Description**: **Are you looking for a new exciting role that will challenge you, help you to grow and give you the career progression you are looking for?** As one of the North Wests leading Lettings and Property Asset Management Agents, we are looking to recruit a Lettings Administrator at our flagship office based in Rochdale,...

  • Account Manager

    5 days ago


    Rochdale, United Kingdom Northern Employment Services Full time

    Role and responsibilities of a Account Manager - Upselling to new and existing customers, managing their individual accounts - Processing all initial orders - Ensuring all orders are inputted and monitored on the CRM system - Producing all relevant carrier and export documentation - Liaising with customers with delivery and order information and updates -...

  • Delivery Driver

    7 days ago


    Rochdale, United Kingdom Rowlands Pharmacy Full time

    Rowlands Pharmacy are currently looking for a Delivery Driver in our Newhey Road branch. Your overall responsibility will be to arrange and carry out the collection and delivery of prescriptions. The role will involve establishing and developing long term relationships with customers ensuring to always deliver courteous and effective customer service. In...


  • Rochdale, United Kingdom Sure Move Full time

    **Opportunity Description**: **Are you looking for a new exciting role that will challenge you, help you to grow and give you the career progression you are looking for?** Do you love that feeling you get when a customer happy and impressed by the level of service you have delivered? Do you share the excitement a customer feels when you hand over the keys...

  • Lettings Admin/viewer

    24 hours ago


    Rochdale, United Kingdom Sure Move Full time

    **Opportunity Description**: **Are you looking for a new exciting role that will challenge you, help you to grow and give you the career progression you are looking for?** Do you love that feeling you get when a customer happy and impressed by the level of service you have delivered? Do you share the excitement a customer feels when you hand over the keys...


  • Rochdale, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

    The Posture and Mobility Centre covers the boroughs of Heywood, Middleton and Rochdale (HMR) and Bury and is based at Callaghan House in Rochdale. PMC are an innovative and dynamic team who provide assessment, treatment and advice to adults and children with complex mobility and seating needs. This post is for an administrator position within the PMC...


  • Rochdale, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

    general clerical /admin support, including filing/answering telephone queries and working closely with the theatre team. - compilation of reports - including use of Business intel and theatre man - training will be provided., - presenting reports for theatre management where applicable. - Validation of daily theatre reports., - full time over 7 days **Main...

  • Receptionist

    7 days ago


    Rochdale, United Kingdom Peel Recruitment & Training Solutions Ltd Full time

    **We are currently recruiting for a Receptionist in Rochdale.** **Pay rate**:£12.18 per hour. **Hours**: 5 days per week but working part time - 13.00 - 18.00 **Purpose**: - To be responsible for providing administrative support to the service in the locality area and providing reception duties in service buildings. - To work as a member of the locality...


  • Rochdale, United Kingdom Mercure Norton Grange Hotel & Spa Full time

    **Job Title: Food & Beverage Shift Leader** **Responsible To: Food & Beverage Manager** **Duty Manager** **Responsible For: Food & Beverage Personnel** MAIN DUTIES: 1. To have full knowledge of all fire precautions, Health & Safety and First Aid procedures. 2. To assist with the training and development of Food & Beverage staff. 3. To assist with the...


  • Rochdale, United Kingdom Mercure Norton Grange Hotel & Spa Full time

    **Job Title**: Food & Beverage Supervisor** **Responsible To**: Food & Beverage Manager** **Duty Manager** **Responsible For**: Food & Beverage Personnel** MAIN DUTIES: 1. To have full knowledge of all fire precautions, Health & Safety and First Aid procedures. 2. To assist with the training and development of Food & Beverage staff. 3. To assist with...