Client Services
2 weeks ago
**About us**
ENVISAGE ASSOCIATES LIMITED is a small business in Glasgow, G73 1DF. We are professional and agile.
Our work environment includes:
- Modern office setting
- Food provided
- Growth opportunities
- On-the-job training
- Lively atmosphere
Job Description: Customer Support Representative
**Responsibilities**:
- Assist customers with inquiries, concerns, and issues in a timely and professional manner
- Identify and escalate priority issues to the appropriate department or supervisor
- Maintain accurate and detailed records of customer interactions and transactions
- Collaborate with cross-functional teams to resolve customer problems and ensure customer satisfaction
- Stay up-to-date with product knowledge and company policies to provide accurate information to customers
- Follow standard operating procedures for handling customer inquiries and resolving complaints
**Skills**:
- Excellent verbal and written communication skills
- Strong problem-solving abilities with a focus on finding effective solutions for customers
- Ability to multitask and prioritize tasks in a fast-paced environment
- Active listening skills to understand customer needs and concerns
- Patience and empathy when dealing with difficult or frustrated customers
- Proficient in using customer support software, CRM systems, and other relevant tools
- Strong attention to detail and accuracy in data entry and record keeping
**Job Types**: Full-time, Permanent
**Salary**: £25,394.00-£29,869.00 per year
**Benefits**:
- Flexitime
Flexible Language Requirement:
- English not required
Schedule:
- Flexitime
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Glasgow, G73 1DF: reliably commute or plan to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service: 2 years (preferred)
- Negotiation: 1 year (preferred)
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
Expected start date: 31/07/2023
-
Client Service Manger
7 days ago
Glasgow, United Kingdom HRC Recruitment Full time**Senior Client Manager - Glasgow Hybrid - £50,000 - £65,000** Do you have experience in a client-facing role? Do you love building relationships with varied stakeholders on a daily basis? Do you have a background in investment banking or financial services? We're working on behalf of a leading, globally recognised investment organisation, looking to add...
-
Client Services Specialist
3 weeks ago
Glasgow, United Kingdom Meraki Full timeMeraki Talent’s industry leading Financial Services client are looking for a Client Services Analyst to join an expanding team. This position is a client facing role and requires that he/she establish and manage expectations to a high standard. **Responsibilities of the Position**: - Resolve client issues by determining root causes of problems and...
-
Client Services Specialist
7 days ago
Glasgow, United Kingdom Meraki Talent Full timeJob description Meraki Talent's industry leading Financial Services client are looking for a Client Services Analyst to join an expanding team. This position is a client facing role and requires that he/she establish and manage expectations to a high standard. **Responsibilities of the Position**: - Resolve client issues by determining root causes of...
-
Client Service Advisor
4 weeks ago
Glasgow, United Kingdom Aon Full timeClient Service Advisor - Commercial Insurance - (Glasgow or Edinburgh, UK) We’re Hiring! Do you thrive in a fast-paced environment? Do you want to explore innovative risk solutions and support businesses across various sectors in the UK and wider? Aon Glasgow are hiring! This role is a hybrid role, it could be based in Glasgow or Edinburgh and is a great...
-
Client Service Advisor
4 weeks ago
Glasgow, United Kingdom Aon Corporation Full timePosting Description: **Client Service Advisor - Commercial Insurance - (Glasgow or Edinburgh, UK)** **We’re Hiring!** Do you thrive in a fast-paced environment? Do you want to explore innovative risk solutions and support businesses across various sectors in the UK and wider? Aon Glasgow are hiring! This role is a hybrid role, it could be based in...
-
Client Service Administrator
5 days ago
Glasgow, United Kingdom EB Recruitment Ltd Full time**EB Recruitment is seeking an experienced Administrator to join the Client Services team of a busy automotive organisation based in Glasgow.** This position is based within the aftersales department of this company and will involve supporting new and existing clients across the UK on daily updates and requests relating to their vehicles. - Assist with...
-
Commis Chef In Training
2 weeks ago
Glasgow, United Kingdom Stafffinders' Client Full timeAre you a culinary professional with a passion for unleashing your creative flair? Do you value the freedom to design your own work schedule? Look no further, as Stafffinders is actively seeking temporary Commis Chefs to join our team and embark on an exciting culinary journey across a range of reputable venues in Glasgow. This is an exciting temporary...
-
Apprentice Barista.
3 weeks ago
Glasgow, United Kingdom Stafffinders' Client Full timeWe're currently seeking a talented Barista to join our friendly team at an upscale espresso bar in Glasgow. Working pattern of 5/7 days, 8 hours per shift Company social events Generous monthly share of gratuities Progression and development opportunities Discounts on products sold within the café You will be joining a highly popular venue that...
-
Senior Client Servicing Administrator
4 weeks ago
Glasgow, United Kingdom TalentHawk Full timeJoin our utilities client's team as a Contract Customer Service Administrator and be the heartbeat of our service excellence! This role, based in our clients Glasgow office, offers a fantastic opportunity to make a meaningful impact. As a Customer Service Administrator, you'll be the friendly face and voice representing our utilities client. Your mission...
-
Senior Client Servicing Administrator
8 hours ago
Glasgow, United Kingdom TalentHawk Full timeJob Description Join our utilities client's team as a Contract Customer Service Administrator and be the heartbeat of our service excellence! This role, based in our clients Glasgow office, offers a fantastic opportunity to make a meaningful impact. As a Customer Service Administrator, you'll be the friendly face and voice representing our utilities...
-
Senior Client Servicing Administrator
4 weeks ago
Glasgow, United Kingdom TalentHawk Full timeJoin our utilities client's team as a Contract Customer Service Administrator and be the heartbeat of our service excellence! This role, based in our clients Glasgow office, offers a fantastic opportunity to make a meaningful impact. As a Customer Service Administrator, you'll be the friendly face and voice representing our utilities client. Your mission...
-
Client Service Executives
2 weeks ago
Glasgow, United Kingdom Huntswood Full timeHuntswood is looking for Client Service Executives with amazing customer service skills and financial services experience to join an exciting project for a leading retail bank. Using your experience within the financial services sector, you will use your excellent customer service skills to confidently handle inbound customer queries, about investment and...
-
Client Service Executives
2 weeks ago
Glasgow, United Kingdom Huntswood Full timeHuntswood is looking for Client Service Executives with amazing customer service skills and financial services experience to join an exciting project for a leading retail bank.Using your experience within the financial services sector, you will use your excellent customer service skills to confidently handle inbound customer queries, about investment and...
-
Client Service Executives
2 weeks ago
Glasgow, United Kingdom Huntswood Full timeHuntswood is looking for Client Service Executives with amazing customer service skills and financial services experience to join an exciting project for a leading retail bank. Using your experience within the financial services sector, you will use your excellent customer service skills to confidently handle inbound customer queries, about investment and...
-
Client Service Executives
1 week ago
Glasgow, United Kingdom Huntswood Full timeHuntswood is looking for Client Service Executives with amazing customer service skills and financial services experience to join an exciting project for a leading retail bank. Using your experience within the financial services sector, you will use your excellent customer service skills to confidently handle inbound customer queries, about investment and...
-
Client Service Executives
2 weeks ago
Glasgow, United Kingdom Huntswood CTC Limited Full timeHuntswood is looking for Client Service Executives with amazing customer service skills and financial services experience to join an exciting project for a leading retail bank. Using your experience within the financial services sector, you will use your excellent customer service skills to confidently handle inbound customer queries, about investment and...
-
Senior Client Servicing Administrator
15 hours ago
Glasgow, United Kingdom Brightwork Limited Full timeBrightwork have an excellent opportunity for a Customer Service Administrator to join our client a well established organisation in Glasgow City Centre This is an ongoing temporary role with hours of work will be Monday to Friday 9am to 5.30pm. Working within their busy offices, the successful candidate will join the team in providing key support to their...
-
Service Controller
5 days ago
Glasgow, United Kingdom Technical Retail Services Ltd Full time**JOB DESCRIPTION** **Job Title**: Service Controller **Responsible to**: Financial Controller **Purpose of Job**: To carry out administrative/service control duties in relation to our service and maintenance contracts, dealing with enquiries from customers and engineering staff. To carry out duties necessary to deliver an efficient and effective service...
-
Client Services Director
2 weeks ago
Glasgow, United Kingdom Huntswood Full timeHuntswood is looking for Client Service Executives with amazing customer service skills and financial services experience to join an exciting project for a leading retail bank. Using your experience within the financial services sector, you will use your excellent customer service skills to confidently handle inbound customer queries, about investment and...
-
Client Representative
4 weeks ago
Glasgow, United Kingdom Communications and Solutions Partners Group Full timeAre you a results-driven individual with a talent for building strong client relationships? We're seeking a motivated Client Representative to drive sales and provide excellent service to our valued clients. **Responsibilities**: - Engage with clients to understand their needs and recommend suitable products and services - Serve as the main point of...