Client Service Manger

3 weeks ago


Glasgow, United Kingdom HRC Recruitment Full time

**Senior Client Manager - Glasgow Hybrid - £50,000 - £65,000**

Do you have experience in a client-facing role? Do you love building relationships with varied stakeholders on a daily basis? Do you have a background in investment banking or financial services?

We're working on behalf of a leading, globally recognised investment organisation, looking to add an experienced Senior Client Manager to their existing team.

This is a stand-alone role where you'll be given the autonomy to manage and cultivate relationships with key clients over time. The post is ideal for someone who already has strong exposure to a client-focused role within financial services, ideally investment banking.

What does the day-to-day look like?
- Managing strong relations with varied clients
- Managing the resolution of any queries
- Overseeing the full complaints process
- Collecting and collating client feedback
- Working to client SLA's

Are you who we’re looking for?
- Strong experience in a client management post
- Experience with AML and KYC conduct and risk policies
- Experience within a financial services operations environment
- Strong in both written and verbal communication
- Detailed knowledge of securities services products would be beneficial



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