Ward Assistant

6 months ago


Walsall, United Kingdom Walsall Healthcare NHS Trust Full time

"Surgical division is expanding and we have new, exciting opportunities available".

We are looking to recruit highly motivated, flexible individual to work within our division of surgery. We are looking for a positive, caring and hardworking individual whose services will have a direct impact on patients nutritional status, ensuring meal times are catered for, drink rounds regularly undertaken.

You will be a vital part of our ward based team & responsible to develop & maintain patient environment. You will play a crucial role supporting our patient experience. You will support our team to provide quality care and maintain high standards of care.

1. To distribute menus and take patients order prior to the meal service starting and to support patients in completing them, in conjunction with the appropriate nursing staff, taking into consideration any special dietary requirements or other factors i.e., ethnic origin or religion.
2. To ensure all patients are offered and helped to use hand wipes prior to meals being eaten.
3. To assist in the feeding of patients as necessary and, after appropriate training under direction of the Registered Nursing staff.
4. To prepare and distribute drinks, snacks etc and record on relevant documentation. Escalating any concerns to the Registered Nurse.
5. To clean the ward drug fridges as per standard operating procedure, monitor and record the operating temperature daily and report any operating difficulties to the Senior Sister/ Charge Nurse or Nurse in their absence.
6. To prepare bed areas as per standard operating procedure, wash beds mattresses and lockers following patient discharge/ transfer, assist in making beds. Undertake mattress checks as per operational policy.
7. To de-clutter and clean patient bedside lockers/ tables prior to meal service 3 times a day.

8. complete ward stock checks and maintain stores clutter free.

Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021

We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.

We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce

Enhancing the Patient Experience
To distribute menus and take patients order prior to the meal service starting and to support patients in completing them, in conjunction with the appropriate nursing staff, taking into consideration any special dietary requirements or other factors i.e., ethnic origin or religion.

To ensure all patients are offered and helped to use hand wipes prior to meals being eaten.

To assist in the feeding of patients as necessary and, after appropriate training under direction of the Registered Nursing staff.

.To prepare and distribute drinks, snacks etc and record on relevant documentation. Escalating any concerns to the Registered Nurse.
- To clean the ward drug fridges as per standard operating procedure, monitor and record the operating temperature daily and report any operating difficulties to the Senior Sister/ Charge Nurse or Nurse in their absence.

To prepare bed areas as per standard operating procedure, wash beds
mattresses and lockers following patient discharge/ transfer, assist in making beds. Undertake mattress checks as per operational policy.

To de-clutter and clean patient bedside lockers/ tables prior to meal service 3 times a day.

To undertake Health & Safety Checklists, including daily fire door checks, flush water outlets, reporting any incidences or discrepancies to the Senior sister/ Charge Nurse or Nurse in charge in their absence

To monitor the ward environment making sure that areas are kept clean and tidy, clutter free and to ensure standards of cleanliness and maintained and if not, to take appropriate actions.

Ensure bathrooms, communal areas are tidy.

Maintain linen area, IV cupboard and stock area, reporting any shortages to the Nurse in charge and facilitate a system for effective staff rotation.

Ensure work surfaces in utility areas are clean, replace sharps boxes and clean trollies, remove laundry bags in accordance with waste/ linen management procedures, replenish gel dispensers.

To clean any medical or other type of equipment, including oxygen and suction points, held on



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