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Marketing & Admin Officer

3 months ago


London, United Kingdom Ark Globe Academy Full time

**Reporting to**:Office & Marketing Manager

**Start date**: ASAP

**Contract**: Permanent, all year round

**Salary**: Grade 5 (Full time - £25,762-£29,419)

**Hours**:Full time

**The Role**

As our Marketing and Admin Officer, you will provide comprehensive administrative support to the school and act as the key contact for all marketing efforts across the Academy. You will work with other members of the Business Support Team to uphold the vision and ethos of the school at all times, representing the Academy in a welcoming, personable, helpful, and professional manner.

You will work across the academy as required, providing excellent administrative and customer services to a variety of stakeholders, establishing and maintaining efficient administrative systems and processes to support the effective running of the school with a focus on operational excellence.

It is essential that the postholder is organised, excellent at multi-tasking, works flexibly and has a ‘can do’ attitude. You will also assist with general day to day admin tasks which therefore require a good level of IT skills.

**Key Responsibilities**

**Marketing**

At Ark Globe Academy, marketing means spreading the word about the achievements of our students, staff and the Academy as a brand. It is also about engaging with prospective parent and students, as well as building strong relationships with business and community partners. Ark Globe does this through its social media (Twitter, Facebook, LinkedIn and Instagram), website, termly newsletters, advertisement, print marketing materials (i.e. banners, flyers, prospectuses etc) organising and attending community events, and working with local and national press.
- Develop and implement marketing and communications strategies that primarily focus on student recruitment and improving brand awareness, maximising the use of the Academy’s information and communications technology.
- Act as an ambassador, representing the school in engagements with key external stakeholders and embody the values and ethos of Ark Globe Academy.
- Be enthusiastic and proactive in developing and networking with a range of partners, prospective parents, students, feeder schools, partner organisations, colleges, local businesses, and visitors to the school.
- Act as a gatekeeper and brand ambassador to ensure consistency in standards of our house style and in line with our brand guidelines, both internally and externally.
- Coordinate and support with a series of virtual and on-site events for Primary, Secondary and Sixth Form including open days, community fairs, careers events etc.
- Manage and monitor Academy’s social media platforms and website, ensuring full compliance.
- Capture and publicise all ongoings across the Academy with great enthusiasm and tact, utilising various platforms.
- Support with income generation for the Academy through fundraising, sponsorship proposals, pupil numbers and pupil premium.
- Implement a parent and community engagement programme, working closely with the Friends of Ark Globe to plan and coordinate academy events and implement an adult learning programme.

**Admin**
- Develop a strong understanding of all administrative processes across the Academy and develop ongoing efficiencies, including updating and maintaining relevant handbooks and guides, ensuring effective and consistent guidance and information is delivered.
- Adopt a business-like office environment, ensuring excellent, consistent administration support and customer service is provided, ‘Our Promise’ is met, good relationships with staff are promoted, and you are consistently role modelling professional behaviour.
- Attend to incoming calls and messages in a professional, friendly and efficient manner, using the corporate greeting, ensuring all relevant messages are passed on in a timely manner and dealt with effectively, sensitively, and confidentially, taking the initiative to identify and handle issues that arise on behalf of the leadership team and others.
- Be one of the academy main first aiders, assisting with student welfare and first aid and ensuring accurate and prompt records and reporting, paying due diligence to Health & Safety and academy protocol.
- Support with daily attendance ensuring protocol is followed and ongoing efforts are made to ensure a child regularly attends school.
- Efficiently manage filing and databases, ensuring full compliance with GDPR and in line with our Data Retention Policy, supporting with student database maintenance, analysis and reporting utilising our management information system (MIS) i.e. Bromcom, and other platforms.
- Acknowledge and action all admin requests to a high standard and in a timely manner, prioritising and communicating effectively with relevant colleagues and stakeholders.
- Provide comprehensive administration support for attendance, admissions, digital devices, behaviour / exclusions, FSM, cashless payments, biometrics, immunisations, lock