Specialty Personal Assistant

1 month ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

NHS AfC: Band 4

**Main area**
- Diabetes and Endocrinology
- **Grade**
- NHS AfC: Band 4
- **Contract**
- 9 months (fixed term contract to ensure service availability due to pending restructure)
- **Hours**
- Part time - 16 hours per week (Monday, Tuesday)
- **Job ref**
- 164-4382177-C**Site**
- City Hospital, Nottingham University Hospitals NHS Trust
- **Town**
- Nottingham
- **Salary**
- £23,949 - £26,282 pro rata per annum
- **Salary period**
- Yearly
- **Closing**
- Today at 23:59Job overview

Working as part the Diabetes and Endocrinology team, based across City and QMC campus, the post holder will support the provision of a high quality secretarial and administrative service to Consultants and clinical teams,

You will join a well established and experienced team of secretaries and will act as a key point of contact for consultants, dealing with queries, diary management, typing clinical and non-clinical letters to ensure a smooth and seamless patient pathway.

As Personal Assistant, you will also be required to undertake some line management duties relating to patient pathway administrators and clinic receptionists.

In addition to the below summary you need to familiarise yourself with full job description and person specification documents attached to the advert

Main duties of the job

To manage Advice & Guidance requests

Accurately transcribe clinical letters using Winscribe, producing high quality work within defined deadlines.

Establish and maintain admin systems/databases

Dealing with incoming mail, results/reports management

Attending/organising meetings, take minutes.

Ensure RTT (Referral to Treatment) patient data quality is accurate.

Key point of contact for consultant

Dealing with consultant queries/visitors, managing consultant diary.

Telephone calls inbound/outbound relating to patients specific care, in a confidential manner.

Working for our organisation

Nottingham University Hospitals (NUH) was established in 2006 and we are one of the biggest and busiest NHS Trusts in the country and provide services to over 2.5 million residents of Nottingham.

NUH are, by any measure, a large, complex, person-centred organisation. With over 17,000 employees from a wide range of professional backgrounds, they are one of the region's largest employers.

NUH has an excellent national and international reputation for the quality of their patient care and for their research, education and innovation. They have strong links to the University of Nottingham, Nottingham Trent University and Loughborough University. This allows for the provision of excellent training and education for their students, as well as being a major research organisation.

Our organisation is driven by our strategic, objectives and organisational values and we look for people who are strongly aligned with them. Our team work extremely well together, we are a supportive and friendly team who all enjoy the role we play within the NHS.

Detailed job description and main responsibilities

Please see attached job description and specification for full details of the role.

Person specification

Training & Qualifications

Essential criteria
- RSA III word-processing/text processing or equivalent
- NVQ level 3 in administration or equivalent

Desirable criteria
- ECDL

Experience

Essential criteria
- Audio typing
- Medical Terminology
- Diary Management
- Proven secretarial experience

Desirable criteria
- Knowledge of 18wk Referral to Treatment
- Previous experience of working in NHS
- Knowledge of hospital IT systems, e.g. Medway PAS, Notis.

Communication and relationship skills

Essential criteria
- Must be able to clearly and accurately convey information verbally gathered from both verbal and documented reports
- Can complete letters, forms, reports & tables using computerised technology from information collected
- Has ability to motivate, coach and mentor others within the team

Analytical and Judgement skills

Essential criteria
- Works in line with organisational goals and objectives

Planning and organisation skills

Essential criteria
- Works within prescribed deadlines
- Ability to prioritise workload
- _________________________________________

Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.

**Salary**: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

ID and Right to work checks: NUH authenti

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