Customer Service Advisor

2 months ago


Great Barr, United Kingdom Career Cross Limited Full time

**Customer Service Advisor - Great Barr - £22k + benefits**

Our client is a well-established company based in Birmingham, due to continued growth and expansion they to recruit an experienced Customer Service Advisor to join their existing team, helping customers across the West Midlands to benefit from their services.

**The role**:

- Taking inbound calls from customers
- Processing customer orders over the phone
- Providing excellent customer service and support at all times
- Dealing with any customer follow ups through outbound calls when required

**Experience Required**:

- Previous customer service experience is essential
- Must possess an excellent telephone manner
- Good administration and customer service skills
- Sales experience is advantageous but not essential
- Be career minded

Keywords - customer service, sales, inbound, inbound sales, inbound customer service, admin, telephone, telephone sales, sales processor, sales administrator, Great Barr, Birmingham, West Midlands

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00 per year

**Benefits**:

- Company events
- Company pension
- Flexitime
- Free parking
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Sick pay

Schedule:

- Day shift
- Flexitime
- Monday to Friday
- No weekends

Work Location: In person

Flextime



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