Financial Inbound Customer Service Advisor
3 weeks ago
Financial inbound Customer Service Advisor
Exciting Temp to Perm opportunities
We are seeking applicants from a wide range of previous industries including Hospitality/Retail/Customer Service/College or even those looking for a new challenge.
Role Specifics
- Responsible for handling high volumes of inbound customer service calls to the department
- Required to undertake a number of security pre-screening questions with customer due to financial nature of the calls
- Handling a variety of customer requests, opening new accounts, closing accounts, transferring funds, re setting passwords and all other back office associated administration
- Assisting customers with general enquiries and helping them use online services assisting them to help them manage accounts with ease
- Updating customer accounts and liaising with other departments
What’s in it for me?
- Weekly Pay, £10 per hour
- Full Time 40 Hours or Part Time 30+ Hours (Min 4 shifts p/wk) - please note training for 4 weeks is **full time**)
- Mon - Fri: 8am-8pm **&** Sat - Sun 8am-6pm (Closed all bank holidays)
- Holiday accrual (based on hours worked each week)
- Client within easy reach of local transport links and parking available on site
- On-site subsidised canteen
- Training for 4 weeks consisting of a mix of classroom and on the floor training support
- Progression available onto other roles within Management, Training etc
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