Customer Service Advisor
2 weeks ago
Customer Service Advisor - Birmingham
Due to our client's continue growth, we are working in partnership to find 3 Customer Service Advisors that will be joining their team based in Birmingham. This is a temporary position for a minimum of 6 months contract which could potentially extend for alonger length of period.
**Within this role you will**:
- Act as first point of contact for customers over the phone
- Provide exceptional telephone customer service in a timely manner whilst working in a busy fast-paced contact centre
- Resolving queries raised by Clients and providing a range of solutions for client issues
- Providing a world class client experience by exceeding expectations in the manner in which the call has been handled and by offering an extensive knowledge
- Organising own workflow ensuring that high volumes of various types of telephone enquiries managed to achieve individual and team targets
- Escalating complex and unresolved enquiries as appropriate
- Logging complaints
**What we're looking for**:
- Previous experience of working in a customer-servicing environment is desirable, to enable the jobholder to understand the types of issues and problems which occur
- Excellent communication skills, written and verbal
- Ability to solve problems
- A self-motivated and enthusiastic, results focused and pragmatic approach and outlook
**Hours of work are**:
- 37.5 hours per week
- Monday to Friday 08:30AM - 17:00PM
-
Customer Service Associate
4 weeks ago
Birmingham, United Kingdom Switch Advisor Consultants Full time**About us** Switch Advisor Consultants is a small business in Birmingham. We are professional, customer-centric and fast-paced. Our work environment includes: - Casual work attire - On-the-job training - Growth opportunities - Safe work environment **Responsibilities**: - Provide excellent customer service to customers. - Answer customer inquiries in a...
-
Customer Service Advisor
7 days ago
Birmingham, United Kingdom Hart Recruitment Full timeA new temporary cover opportunity has arisen for a Customer Service Advisor near Birmingham City Centre with easy public transport links. You will be working for an organisation that manages public transport travel across the West Midlands region. You will be working 37.5 hours per week between the hours of 8.00 am to 6.00 pm on a shift rota basis, shifts...
-
Customer Service Advisor
4 days ago
Birmingham, United Kingdom Page Personnel Full timeTemporary Role for 8 Weeks - Global and Growing Manufacturing Company **About Our Client**: My client is a global and growing Manufacturing business based in Birmingham City Centre, seeking a Customer Service Advisor on a temporary basis. As Customer Service Advisor, based in Birmingham, you will be responsible for: - Outbound Calls - Data entry based on...
-
Customer Service Advisor
4 days ago
Birmingham, United Kingdom Page Personnel - UK Full timeTemporary Role for 8 Weeks - Global and Growing Manufacturing Company **About Our Client**: My client is a global and growing Manufacturing business based in Birmingham City Centre, seeking a Customer Service Advisor on a temporary basis. As Customer Service Advisor, based in Birmingham, you will be responsible for: - Outbound Calls - Data entry based on...
-
Customer Service Advisor
7 days ago
Birmingham, United Kingdom Gleeson Recruitment Group Full timeGRG are recruiting a new permanent Customer Service Advisor role working within the Financial Services Sector! This would be an excellent opportunity for someone who is looking for that next step in their career and join a business which can offer excellent progression and development. You will need to have previous experience within the Financial Services...
-
Customer Service Advisor
4 weeks ago
Birmingham, United Kingdom Page Personnel - UK Full timeFriendly and fast paced working environment - Modern Working Environment **About Our Client**: My client is a leading manufacturer in the optical industry. They specialise in offering solutions to businesses. - As a Customer Service Advisor you will be responsible for: - Collaborate, escalate, and liaise with the global team as required to ensure successful...
-
Customer Service Advisor
4 weeks ago
Birmingham, United Kingdom InHealth Group Full time**Role**: Customer Service Advisor Location: Birmingham Salary: 20,319 This is a Full-Time position of 37.5 hours per week paying 20,319. InHealth Intelligence has been and continues to be a proud supporter of the Diabetic Eye Screening Programmes across NHS England and since 2011, InHealth Intelligence has grown to offer fully managed services across the...
-
Customer Service Advisor
4 weeks ago
Birmingham, United Kingdom People Solutions Full time**Customer Service Advisor**: £10.00 - £10.00 per hour per hour B1 Temporary **Here at People Solutions, we are a people business and we believe in creating experiences that make people feel good. We connect great talent with great clients, creating better outcomes for both. People Solutions are operating as an employment agency. We are an Equal...
-
Customer Service Advisor
4 weeks ago
Birmingham, United Kingdom Kolt Recruitment Ltd Full timeKolt Recruitment are recruiting for a Customer Service Advisor for an established accident repair centre. **Key Responsibilities**: - Book vehicles in for repair and liase with customers. - Organise the allocation of courtesy cars. - Administration. - Reporting. - Maintain good housekeeping. **Key Requirements**: - Have experience of working in a...
-
Customer Service Advisor
4 days ago
Birmingham, United Kingdom Page Personnel Full timeHybrid Working - 3 Months Temporary Contract **About Our Client**: My client is a Financial Services business based in Birmingham City Centre, seeking a Customer Service Advisor to come on board on a temporary 3 month contract. As Customer Service Advisor, based in Birmingham, you will be responsible for the following: - Undertaking the day-to-day...
-
Customer Service Advisor
6 days ago
Birmingham, United Kingdom Interaction Recruitment Full timeInteraction Recruitment are seeking a Customer Service Advisor for our client in Birmingham.Duties Include:General Administration.Data Inputting.Speaking to customers on the phone and passing them through to different departments.General filling and photocopying.Answering incoming telephone calls.Working Hours:Monday to Friday.(Apply online only)
-
Customer Service Advisor
4 days ago
Birmingham, United Kingdom MM Staffing Solutions Full timeWe are looking for a number of customer service advisors for our logistics client based in Smethwick, Birmingham. We have both full and part time roles available. The role involves; - Dealing with customer complaints. - Give customers information about products and services. - Speaking to new and existing customers verifying details or orders. - Liaising...
-
Customer Service Advisor
6 days ago
Birmingham, United Kingdom Homes for Students Full timeCustomer Service Advisor Homes for Students is one of the UK’s leading providers of student accommodation. We take pride in the fact that many of our student residents chose to return to us year after year and recommend us to their friends. Our people are an essential part of the service we deliver. All our team members are expected to deliver exceptional...
-
Customer Service Advisor
4 weeks ago
Birmingham, United Kingdom ALPHAATOMIC LTD Full timeAs a Customer Service Advisor, you will be responsible for addressing customer inquiries and concerns through various communication channels,. You will serve as the primary point of contact for customers, providing timely and accurate information, troubleshooting problems, and offering solutions to ensure customer satisfaction. **Duties**: - Provide...
-
Customer Service Advisor
6 days ago
Birmingham, United Kingdom Homes for Students Full timeCustomer Service Advisor Homes for Students is one of the UK’s leading providers of student accommodation. We take pride in the fact that many of our student residents chose to return to us year after year and recommend us to their friends. Our people are an essential part of the service we deliver. All our team members are expected to deliver exceptional...
-
Customer Service Advisor
4 weeks ago
Birmingham, United Kingdom Advanced Logistics Recruitment Full timeMy client is a successful logistics company based near to Birmingham Business park and are currently looking for a Customer Service Advisor to join their team. You will be responsible for ensuring that deliveries and collections of vehicles are completed on time. Liaising with both customer and drivers regarding updates, delays, breakdowns etc. Ensuring...
-
Customer Service Advisor
4 weeks ago
Birmingham, United Kingdom Make Agency Ltd Full timeAs a Customer Service Advisor, you will play a crucial role in ensuring our customers have a positive experience with our products/services. You will be responsible for addressing customer inquiries, resolving issues, and providing support to enhance overall customer satisfaction. **Responsibilities**: - Provide exceptional customer service and support to...
-
Customer Service Advisor
7 days ago
Birmingham, United Kingdom GXO Logistics Full timeGXO Logistics Supply Chain Inc. **Looking for a better work/life balance?** Here at GXO Logistics, we’re recruiting **Customer Service Advisors** to join our team in **Bromford Gate**. This is a full-time, permanent opportunity working 40 hours a week with a **Monday - Friday**shift pattern (**09:00 - 17:00)**. **Pay, benefits and more**: - A salary...
-
Customer Service Advisor
4 weeks ago
Birmingham, United Kingdom The Recruitment Group Full time**Customer Services Advisor - Temp to Perm Contract to Start ASAP!!** Location: Witton, Birmingham B6 Hours of Work: Mon - Fri - 39h - 8:30am-5pm, Mon-Fri (42 min lunch) **Salary**: £11.35ph (£23,100pa) **Duties**: - They deal with customer queries, organising returns, replacement orders and process carrier claims daily. - Customer query handling...
-
Customer Service Advisor
4 weeks ago
Birmingham, United Kingdom The Recruitment Group Full timeCustomer Services Advisor - Temp to Perm Contract to Start ASAP!! Location: Witton, Birmingham B6 Hours of Work: Mon - Fri - 39h - 8:30am-5pm, Mon-Fri (42 min lunch) **Salary**: ?11.35ph (?23,100pa) **Duties**: - They deal with customer queries, organising returns, replacement orders and process carrier claims daily. - Customer query handling skills -...