Traffic Management Center Operator

3 weeks ago


Chesterfield, United Kingdom KAPSCH Full time

Kapsch TrafficCom develops smart solutions to make mobility safer, more sustainable and efficient for everybody. We design, build and operate traffic management systems including connected vehicles technology and mobility demand management as well as tolling services for cities, roads, tunnels and bridges around the world. We develop data and video analytics platforms, building on state-of-the-art technologies including AI, machine learning, big data and cloud services to enable the digitalization of mobility.

**The Role**:
The TMC Operator will monitor all active traffic events that occur during the shift and ensure that the information is entered correctly into systems and provide traffic related messages to drivers.

**Responsibilities**:
- Creates and posts of messages for the Variable Message Signs (VMS)
- Composes and posts information on the 511 traveler information system
- Assess traffic status, special events, scheduled events, active events, and incident fault status by utilizing CCTV (Closed Circuit Television) cameras, Service Patrol reports, State Police reports, internal systems, etc.
- Communicates with emergency services such as state and local police, emergency communications centers, highway helpers, maintenance departments, and media outlets
- Facilitates incident management which includes: detection, verification, response, notification
- Activates various message signs and incident reporting
- Enters related data into Access Database
- Troubleshooting and resolving system related problems
- Coordinates with other operations staff with regards to various agencies and general control room coordination especially at shift change
- Assists with the data collection for various reports, travel speed and travel time reports, incident reports, field equipment failures, and any other reports that are provided by the Traffic Operations Center**What we are looking for**:
- High School Diploma or other educational certification
- Experience in a call center environment can also be considered
- Experience with GIS (Geographic Information Systems) is desirable
- Basic computer proficiency
- Ability to assess a situation rapidly and act decisively
- Ability to actively listen and verify incident details
- Ability to integrate people / ability to work in a team
- Ability to listen
- Articulateness (differentiated vocabulary)
- Empathy
- Leadership
- Intercultural competence
- Negotiation skills
- Willingness to cooperate
- Ability to give and take criticism
- Creativity
- Ability to deal with conflicts
- Sense of responsibility
- Ability to work independently
- Assertive
- Goal-oriented
- Problem solving**Work environment**:
**Physical Effort**: While performing the duties of this job, is regularly required to sit, use hands to handle, or feel; reach with hands and arms; and talk or hear

**Physical Environment**: Spends majority of time in an office environment

**Wages**:$19/H

**Job retention bonus: $500 for first certification 3-6 months**

**Shift: Day/Evening**

**Benefits**:Full benefits package including paid time off, 401(k) and a no-cost medical insurance option for employee and eligible dependents



  • Chesterfield, United Kingdom KAPSCH Full time

    Kapsch TrafficCom develops smart solutions to make mobility safer, more sustainable and efficient for everybody. We design, build and operate traffic management systems including connected vehicles technology and mobility demand management as well as tolling services for cities, roads, tunnels and bridges around the world. We develop data and video analytics...

  • Crane Operator

    7 days ago


    Chesterfield, United Kingdom DB Recruitment Full time

    Full job description IMMEDIATE START AVAILABLE We are a family run steel erection with over 30 years in industry we pride ourselves on delivering projects to an exceptional standard ensuring priority is given to safety on site. Mobile Crane Operator Duties - Work to manufacturer's instructions at all times - Adhere to road traffic regulations - Ensure PPE...


  • Chesterfield, United Kingdom Roadside Technologies Ltd Full time

    Roadside Technologies Ltd are looking for a flexible delivery and install operatives to join our team, working from our Chesterfield Depot. Your role will involve undertaking the installation, maintenance and collection of our Traffic Management systems such as VMS, CCTV Towers and Pole mounted Speed signs etc. If you are reliable, hardworking, and want a...


  • Chesterfield, United Kingdom Commonwealth of Virginia Full time

    Job Duties The Deputy Clerk (Grade 8) is assigned operational responsibilities and ensures court's instructions are executed and legal papers are prepared with accuracy and in accordance with appropriate policies and procedures. Duties include preparing detailed court documents in accordance with established guidelines, automated case management system...


  • Chesterfield, United Kingdom Commonwealth of Virginia Full time

    Job Duties The Deputy Clerk (Grade 8) is assigned operational responsibilities and ensures court's instructions are executed and legal papers are prepared with accuracy and in accordance with appropriate policies and procedures. Duties include preparing detailed court documents in accordance with established guidelines, automated case management system...


  • Chesterfield, United Kingdom Thorn Baker Industrial Full time

    Thorn Baker Industrial Recruitment are looking for FLT VNA Operatives to work in the Chesterfield area. This is a great opportunity to work with a company locally to Chesterfield who pride themselves on providing a great working environment.VNA Operative hours and pay:Starting pay rate of £11.44 per hour.Monday to Friday (no weekends)Either 6am-2pm or...


  • Chesterfield, United Kingdom Thorn Baker Industrial Full time

    Thorn Baker Industrial Recruitment are looking for FLT VNA Operatives to work in the Chesterfield area. This is a great opportunity to work with a company locally to Chesterfield who pride themselves on providing a great working environment.VNA Operative hours and pay:Starting pay rate of £11.44 per hour.Monday to Friday (no weekends)Either 6am-2pm or...

  • Cleaning Operative

    1 week ago


    Chesterfield, United Kingdom Banner Jones Solicitors Full time

    **Permanent** **Cleaning Operative** An excellent opportunity has become available for a Permanent Cleaner with a passion for service, who is a strong team player to join our cleaning team based in our Chesterfield town center offices. **Part-time Hours - Permanent contract/Monday to Friday 4.00 pm to 7.00 pm - 15 hours per week** Immediate Start...

  • Operations Manager

    1 month ago


    Chesterfield, United Kingdom Recruit Right Full time

    **Operations Manager** **Chesterfield** **Salary to £65,000 plus excellent benefits** Our client who are one of the largest suppliers in their sector, are looking to recruit an Operations Manager to over see all day to day operations for the Chesterfield site. The role will look to deliver excellence in operations across the operational teams, whilst...

  • Operations Manager

    1 month ago


    Chesterfield, United Kingdom Rise Technical Recruitment Limited Full time

    **Operations Manager** **Chesterfield, commutable from: Sheffield, Mansfield, Worksop, Dinnington, Matlock, Bakewell & all surrounding areas** **£60,000 - £65,000 + Car/Car Allowance + Bonus (10%) + Excellent Company Benefits** Are you an Operations Manager looking for an autonomous role where you will play a key role in effecting real change in the...

  • Operations Manager

    1 week ago


    Chesterfield, Derbyshire, United Kingdom Technical Network Full time

    Majorly backed Manufacturer in the East Midlands are currently looking for a Operations Manager to join the team and drive managerial team. With the business in a strong place & supplying into a number of different manufacturing sectors you will be responsible for the continuing improvement of the business whilst managing direct reports in Production,...

  • Operations Manager

    1 day ago


    Chesterfield, Derbyshire, United Kingdom Technical Network Full time

    Majorly backed Manufacturer in the East Midlands are currently looking for a Operations Manager to join the team and drive managerial team. With the business in a strong place & supplying into a number of different manufacturing sectors you will be responsible for the continuing improvement of the business whilst managing direct reports in Production,...

  • Operations Manager

    2 weeks ago


    Chesterfield, United Kingdom Optimise by Recruitment Full time

    An exciting opportunity, with one of our long-term partners within financial services, is now live and they are looking for a forward-thinking, dynamic and passionate Operations Manager. Join their ever-growing journey, on a 12-month Fixed-Term Contract. You'll play a crucial role in ensuring our service operations run smoothly, maintaining high-quality...

  • Operations Manager

    1 day ago


    Chesterfield, Derbyshire, United Kingdom Optimise by Recruitment Full time

    An exciting opportunity, with one of our long-term partners within financial services, is now live and they are looking for a forward-thinking, dynamic and passionate Operations Manager. Join their ever-growing journey, on a 12-month Fixed-Term Contract. You'll play a crucial role in ensuring our service operations run smoothly, maintaining high-quality...

  • Drainage Hgv Driver

    2 weeks ago


    Chesterfield, United Kingdom Drainage 2000 Ltd Full time

    HGV driver operator with some drainage experience required and 360 trained with either MPORS or CPCS. **Responsibilities**: - Safely operate a commercial vehicle, such as a truck or flatbed, to transport goods and materials to designated locations - Follow all traffic laws and regulations while driving and ensure the safety of the cargo - Load and unload...

  • Operations Manager

    2 weeks ago


    Chesterfield, United Kingdom Optimise by Recruitment Full time

    An exciting opportunity, with one of our long-term partners within financial services, is now live and they are looking for a forward-thinking, dynamic and passionate Operations Manager. Join their ever-growing journey, on a 12-month Fixed-Term Contract. You'll play a crucial role in ensuring our service operations run smoothly, maintaining high-quality...

  • Operations Manager

    3 weeks ago


    Chesterfield, United Kingdom Optimise by Recruitment Full time

    An exciting opportunity, with one of our long-term partners within financial services, is now live and they are looking for a forward-thinking, dynamic and passionate Operations Manager. Join their ever-growing journey, on a 12-month Fixed-Term Contract. You'll play a crucial role in ensuring our service operations run smoothly, maintaining high-quality...

  • Operations Manager

    3 weeks ago


    Chesterfield, United Kingdom Optimise by Recruitment Full time

    An exciting opportunity, with one of our long-term partners within financial services, is now live and they are looking for a forward-thinking, dynamic and passionate Operations Manager. Join their ever-growing journey, on a 12-month Fixed-Term Contract. You'll play a crucial role in ensuring our service operations run smoothly, maintaining high-quality...

  • Operations Manager

    2 weeks ago


    Chesterfield, United Kingdom Optimise By Recruitment Full time

    An exciting opportunity, with one of our long-term partners within financial services, is now live and they are looking for a forward-thinking, dynamic and passionate Operations Manager. Join their ever-growing journey, on a 12-month Fixed-Term Contract. You'll play a crucial role in ensuring our service operations run smoothly, maintaining high-quality...

  • Operations Manager

    2 weeks ago


    Chesterfield, United Kingdom Optimise by Recruitment Full time

    Job DescriptionAn exciting opportunity, with one of our long-term partners within financial services, is now live and they are looking for a forward-thinking, dynamic and passionate Operations Manager. Join their ever-growing journey, on a 12-month Fixed-Term Contract. You'll play a crucial role in ensuring our service operations run smoothly, maintaining...