Customer Support Administrator
1 month ago
We are looking for an energetic person to join our busy Service Department in our Fire and Security Division
The role will entail liaising with customers to book in and log Service support calls via our CRM package. You will also be required to control and ensure our field engineers have sufficient service stock parts and all completed paperwork from Installation jobs comes back completed.
**Job Types**: Full-time, Permanent
**Salary**: From £20,000.00 per year
**Benefits**:
- Company events
- Company pension
- Gym membership
- Private medical insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Cardiff: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 3 years (preferred)
Work Location: In person
Reference ID: support23
Expected start date: 03/04/2023
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