Customer Support Administrator

1 month ago


Cardiff, United Kingdom Concept Fire & Security Systems Ltd Full time

We are looking for an energetic person to join our busy Service Department in our Fire and Security Division

The role will entail liaising with customers to book in and log Service support calls via our CRM package. You will also be required to control and ensure our field engineers have sufficient service stock parts and all completed paperwork from Installation jobs comes back completed.

**Job Types**: Full-time, Permanent

**Salary**: From £20,000.00 per year

**Benefits**:

- Company events
- Company pension
- Gym membership
- Private medical insurance

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Cardiff: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 3 years (preferred)

Work Location: In person

Reference ID: support23
Expected start date: 03/04/2023



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