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Business Support Administrator
5 months ago
**Job Title: Business Support Administrator**
**Location: Cardiff**
**Salary: £10.98**
**Hours: Monday - Friday 09:00am - 17:00pm**
**Temporary**
**TEM766**
Our client is looking for a Business Support Administrator to provide support within their team in Cardiff.
Responsibilities to include, but not limited to, processing sensitive customer documentation within agreed SLA’s, responding to Subject Access Request and generally providing support to the rest of the business as and when required. To proactively and professional enable the Customer Support Function to deliver against the strategic objectives via continuous improvement and delivering superior service.
**Responsibilities**:
- Ensure individual and systems-based records are maintained and updated in an accurate and timely manner.
- Generally, provide administrative support to the finance team, including scanning, filing and photocopying.
- Provide accurate information and proactively promoting them where appropriate.
- Maintain an up-to-date knowledge of regulatory and legislative information related to the company’s products and services.
- Maintain good knowledge and understanding of all relevant policies and procedures relevant to the role, being compliant with these policies and procedures at all times.
- Treat customers fairly and aim to deliver fair customer outcomes in all of their day-to-day processes.
- Work as part of a team - supporting, motivating, and assisting colleagues in the operation of the department and throughout the business.
- Ensure the prompt and regular communication and support is maintained between all internal and external parties to ensure seamless and consistent service levels are maintained at all times, reporting exceptional matters to the line manager.
Undertake any other reasonable task as requested by the line manager
If this Business Support Administrator role is of interest and you are available for work immediately, please get in touch today.
INDTEMP
**Job Type**: Temporary contract
**Salary**: £10.98 per hour
Schedule:
- Monday to Friday
Work Location: One location
Reference ID: TEM766