Dental Receptionist
7 months ago
**About us**
HAPI dental (formerly know as Sohal Dental) is a small business in Birmingham. We are professional, agile, the practice was been established for over 40 years and is under new ownership. The new owner is looking to expand whilst offering full support, keeping to our family values and excellent patient care.
'''Responsibilities:'''
- Knowledge of SOE
- Greet and welcome patients as they arrive at the dental office
- Answer phone calls and schedule appointments for patients
- Collect and record patient information, including medical history and personal details
- Maintain patient records and ensure confidentiality of sensitive information
- Assist with billing and payment processing
- Coordinate with dental staff to ensure smooth patient flow
- Provide excellent customer service and address patient inquiries or concerns
'''Requirements:'''
- Proven experience as a dental receptionist or in a similar administrative role
- Knowledge of dental terminology and procedures is preferred
- Proficient in using office software (e.g., Microsoft Office Suite)
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Attention to detail and accuracy in recordkeeping
- Ability to handle confidential information with professionalism and discretion
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
**Job Types**: Full-time, Part-time
**Salary**: £10.24-£11.00 per hour
**Benefits**:
- Company pension
- Employee discount
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Dental receptionist: 1 year (preferred)
Ability to Commute:
- Birmingham, B21 9SA (required)
Ability to Relocate:
- Birmingham, B21 9SA: Relocate before starting work (required)
Work Location: In person
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