Dental Receptionist

1 month ago


Birmingham, United Kingdom St Pauls Square Dental Practice Full time

Front of House Dental Receptionist - Birmingham
- We are looking for someone to play a key role in the front of house operation in our growing business focused on professional customer care, based in Birmingham city centre._
- You are professionally presented and naturally gregarious and chatty because you know how to engage with clients. Of course, you are a good listener, empathetic, confident and proactive._
- You have probably worked in sales in a retail or customer service environment and so you understand the need to record key data and you thrive working to targets and under pressure. You have the skills to encourage new clients to join us and the care and motivation required to ensure that our clients keep coming back to us. Experience gained as a team leader would be an asset._
- **Dental Reception**_**Responsibilities**:_
- Greet and welcome patients as they arrive at the dental office_
- Answer phone calls and schedule appointments for patients_
- Collect and process payments from patients_
- Maintain patient records and update information as necessary_
- Assist with administrative tasks such as filing, and scanning documents_
- Provide excellent customer service and address patient inquiries or concerns efficiently_
- **Dental Reception**_**Skills**:_
- Excellent communication skills, both verbal and written_
- Strong organisational skills and attention to detail_
- Proficient in using computer software for scheduling and record keeping_
- Ability to multitask and prioritise tasks in a fast-paced environment_
- Knowledge of dental terminology and procedures is a plus_
- Friendly and professional demeanour_

Pay: From £29,500.00 per year

**Benefits**:

- Company pension
- Employee discount

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Loyalty bonus
- Performance bonus

Ability to commute/relocate:

- Birmingham, B3 1QS: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (required)

Licence/Certification:

- GDC Certificate of Registration (required)

Work Location: In person


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