Service Coordinator

5 months ago


Brackley, United Kingdom Pertemps Network Group Full time

**Job Description**:
**Job Title: Service Coordinator**

**Location: Brackley**

**Type: Temporary (Approx. 9 months), with potential for permanent role**

**Salary: Up to £24,000 per annum**

**Responsibilities**:
Act as the primary point of contact for clients, addressing inquiries, and providing exceptional customer service.
Coordinate service requests and schedules to ensure timely and efficient delivery of services.
Work closely with field service personnel to allocate resources effectively.
Monitor service delivery, tracking progress, and addressing any issues or delays.
Maintain accurate records and documentation of service activities.
Collaborate with internal teams to streamline processes and improve service delivery.

**Requirements**:
Proven experience in a customer service role, demonstrating excellent communication and interpersonal skills.
Ideally, previous experience in a service coordinator role.
Strong organisational skills with the ability to multitask and prioritise workload effectively.
Proficient in using computer systems and software for scheduling and documentation.
Ability to work collaboratively in a team and independently when required.
Duration and Potential for Permanency:
This position is initially a temporary role, expected to last approximately 9 months. However, based on performance and business needs, there is potential for the role to become permanent.

**The salary for this role is up to 24k DOE.**

**This role is based in Brackley.**

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