Complex Care Team Leader
4 months ago
My Life Choice are excited to be supporting a young lady in a supported living service. We are looking for support workers who have a passion to make a difference in the lives of others, the role will begin supporting the young lady in a hospital setting and supporting her to have a smooth transition to introducing a whole new staff team and to make a new start in her new home. Currently the young lady is non-verbal but fluent in Makaton, she has a cheeky and mischievous sense of humour and is caring, funny, adventurous, kind with a huge heart.
She would like her new support workers to have experience working with people who have a Learning disability and or autism along with those who have experienced some trauma. She of course would like her staff to have good time keeping skills and to be proactive in the way they support her. The young lady communicates using Makaton so would like someone who has experience of using makaton,visual aids and PECs. However if you have a passion and the dedication to learn about these communication methods she would also love to meet you. As she will have access to her own car, although it's not essential, it would be beneficial if you can drive. She loves to be out and about.
Are you patient, kind and eager to learn new communication methods? Can you keep calm but remain confident in challenging situations and are you trustworthy, understanding and fun to be around with lots of energy?
Are you active and do you enjoy being outdoors and involved in sport? If you do, we hope you can engage in these activities that she enjoys, however you best put your running shoes on as your days will be filed with fun, laughter and enjoyment whilst experiencing as many of these activities as possible:
Water play, going to soft play, being outdoors, go to the park, going to the cinema, trampolining, playing football, shopping and messy play and lastly we hope you have a good story voice for sitting and reading at the end of the day with a voice for each character.
Her spare time she enjoys watching Peppa pig, Thomas the tank engine, Spider man and the Teletubbies, so brush up on your skills ready for when you need to know.
In the words of the young lady “If you give me time and help me feel safe in the world I’m a cheeky monkey”
**Responsibilities**:
- Provide effective leadership and direction to a team of support workers, ensuring the delivery of person-centered care to individuals with complex care needs.
- Oversee the day-to-day operations of the supported living service, ensuring compliance with relevant regulations, policies, and procedures.
- Conduct regular team meetings, providing guidance, support, and training to staff members to enhance their professional development and ensure the delivery of high-quality care.
- Assess and evaluate individual care plans, ensuring they are tailored to meet the unique needs of each resident and regularly reviewing and updating them as required.
- Collaborate with external professionals, including healthcare providers, social workers, and families, to ensure effective coordination of care and support services.
- Monitor and manage the allocation of resources, including staffing, equipment, and supplies, to optimize the quality and efficiency of care delivery.
- Maintain accurate and up-to-date records, ensuring confidentiality and compliance with data protection regulations.
- Promote a positive and inclusive working environment, fostering teamwork, open communication, and a culture of continuous improvement.
- Stay updated with the latest developments in complex care and related policies, sharing knowledge and best practices with the team.
**Qualifications and Skills**:
- Hold a relevant professional qualification in health and social care,NVQ 2 working towards NVQ 3, nursing, or a related field.
- Proven experience in a leadership or supervisory role within supported living environment.
- In-depth knowledge of complex care needs, Autism and learning disabilities
- Strong understanding of relevant legislation, regulations, and best practices governing complex care supported living services.
- Excellent communication, interpersonal, and team-building skills.
- Ability to remain calm and focused in challenging situations, demonstrating resilience and problem-solving capabilities.
- Ability to build positive relationships with residents, their families, and external stakeholders.
- Demonstrated commitment to person-centered care, promoting dignity, independence, and empowerment.
We offer competitive compensation, ongoing training, and opportunities for professional growth within our organisation.
Full Time position. 12 hour shifts on a 2 week rolling rota - (48 hours week one and 36 hours week two - Contracted).
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