Service Desk Team Lead

8 months ago


Islington, United Kingdom North Central London Integrated Care Board Full time

**Requirements**: To be successful in this role, you should possess the following: Experience: Proven experience in a similar role, preferably within a healthcare or IT support environment. Technical Skills: A good understanding of IT systems, hardware, and software. Familiarity with common service desk tools and incident management systems. Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical information in a clear and understandable manner.

**Customer Focus**: A strong commitment to providing exceptional customer service and a proactive approach to problem-solving. Team Player: Ability to work collaboratively with a diverse team and stakeholders. Flexibility: Willingness to work in a fast-paced environment and adapt to changing priorities. Please see the attached Job Description for full duties and responsibilities.


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