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Community Fundraising Assistant

7 months ago

Sutton, United Kingdom The Royal Marsden NHS Foundation Trust Full time

We are a very ambitious organisation which has gone through transformational growth over the past five years. Alongside funding an existing programme of world-leading research, treatment and care, the Charity has recently completed its largest capital appeal to date, successfully raising £70 million to build the Oak Cancer Centre at the hospital’s Sutton site.

This role will support and provide high levels of stewardship for supporters that are fundraising for the charity. You will provide a first point of contact for all Community Fundraising Supporters, including answering incoming calls, and meeting and greeting supporters that come into the charity office. General administration duties will be required along with imputing supporter information onto the charity database and working to identify ways to encourage supporters to fundraise for the Charity.

This role is an integral part of the Community Fundraising team, providing support to individuals raising funds for The Royal Marsden Cancer Charity and being the first point of contact for enquiries. Dealing directly with supporters, the role requires an effective communicator and proactive individual who is passionate about fundraising. The role will also support the Senior Community Fundraising Manager and Senior Community Fundraising Executive with the stewardship of high value community fundraisers.

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

For further information on this role, please see the attached detailed Job Description and Person Specification.

1.1 Support and provide high levels of stewardship for supporters who are fundraising for the Charity.
1.2 First point of contact for all community fundraising supporters, including answering incoming calls and meeting and greeting supporters that visit the Charity office.
1.3 Work alongside the Senior Community Fundraising Executive to help identify and develop ways to encourage supporters to fundraise for the Charity.
1.4 Send fundraising materials and thank supporters in a timely manner, keeping an accurate record of these communications on the database
1.5 Ensure community fundraising information on the Charity website and displayed within the hospital is up to date.