Patient Pathway Administrator
1 month ago
An exciting opportunity has arisen for a Patient Pathway Administrator to join the Clinical Psychology Department, working as part of the team across the hospital sites. The role will involve providing high quality administration and clerical support and you will need to use your initiative and skills to develop processes and ensure the effective provision of a quality service.
You will have excellent written and verbal communication skills and knowledge of hospital computer systems i.e. Medway would be advantageous as well as excellent problem solving skills. You will be a team player and also be able to work on your own initiative to meet agreed plans and deadlines.
In addition to the below summary you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.
As a PPA within the Clinical Psychology team you will be responsible for monitoring patient pathways, including results and letters and ensuring they are reviewed in a timely manner. The post holder will work closely with the current Administration and Clinical teams to help ensure local and national targets are met.
With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career
Maintain databases for patient results and clinics
Work closely with Administration and Clinical team to ensure letters are authorised in a timely manner.
Responsible for the production of discharge summaries, clinical papers and material for publication from either audio or copy typing.
Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines
Undertake daily peer audit of clinical correspondence to ensure a high standard of accuracy and quality of work.
Ability to exchange sensitive or contentious information with diplomacy and in a confidential manner.
Liaising with team re. Appointments and necessary important clinical information to ensure patients are seen on their pathway without delay.
To undertake other specialty specific duties in accordance with Trust policies and procedures to facilitate the patient pathway
Adapt a flexible attitude to meet the needs of the service, taking into consideration each department’s unique specialty and the subsequent requirements of such specialist services.
Promote an open friendly working environment
Adhere to Trust policies and procedures relevant to your position.
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