Patient Pathway Administrator

3 weeks ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

Band 3

**Main area**
- Gastroenterology
- **Grade**
- Band 3
- **Contract**
- Permanent
- **Hours**
- 37.5 hours per week (Full time between the core hours of 8-5)
- **Job ref**
- 164-4897618**Site**
- Queens Medical Centre
- **Town**
- Nottingham
- **Salary**
- £21,730 - £23,177 per annum
- **Salary period**
- Yearly
- **Closing**
- 23/01/2023 23:59Job overview

The Gastroenterology and Hepatology service are looking for a full-time Patient Pathway Administrator to join their team on a full time, permanent basis.

We are looking for an enthusiastic and conscientious team player, who can work well under pressure and has the ability to prioritise their own workload.

You will support the Gastroenterology and Hepatology department by delivering high quality administration duties to support the needs of the service.

Main duties of the job

**In addition to the below summary, you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.**

As a PPA within the Gastroenterology and Hepatology service you will be responsible for managing the patient pathway and typing clinical and non-clinical letters, ensuring they are reviewed in a timely manner, along with monitoring results.

The post holder will be working as part of a larger administrative team, and liaising with colleagues and patients alike as well as supporting the Gastroenterology Clinicians, Nurses and Non-Clinical Staff.

You will work closely with the Specialty PA to help ensure local and national targets are met.

Working for our organisation

Nottingham University Hospitals NHS Trust (NUH) recognises that its ability to be the best for patients depends on the talent and commitment of all our employees. As a service we are committed to continuous professional development for all our staff through a range of opportunities that involve training courses and involvement in service developments.

NUH has a set of values and behaviours to improve the experience for our patients and our staff (We are here for you). This means that in undertaking this role the post holder is expected at all times to behave is a way that demonstrates commitment to the delivery of thoughtful patient care and continuous improvement.

Detailed job description and main responsibilities

Ensuring letters are typed accurately and efficiently

Working closely with PA's and consultants to ensure letters are authorised in a timely manner

Providing a thorough administrative in/outpatient service to patients

Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines

Ability to exchange sensitive or contentious information with diplomacy and in a confidential manner.

Liaising with PA's regarding appointments and necessary important clinical information to ensure patients are seen on their pathway without delay.

To undertake other specialty specific duties in accordance with Trust policies and procedures to facilitate the patient pathway

Ensure RTT patient data quality is accurate at all times

Adapt a flexible attitude to meet the needs of the service, taking into consideration each department’s unique specialty and the subsequent requirements of such specialist services.

Promote an open friendly working environment

Adhere to Trust policies and procedures relevant to your position.

Training and Qualifications

Essential criteria
- 5 GCSE’s or equivalent C or above - must include English

Desirable criteria

Experience & Communication

Essential criteria
- Experience in using Microsoft Office and Outlook
- Experience in completing letters, forms, reports and tables using computerised technology
- Previous experience within a similar admin role
- Must be able to clearly and accurately convey information verbally gathered from both verbal and documented reports
- Maintains confidentiality, sensitivity and empathy in communication with patients/colleagues

Desirable criteria
- Previous NHS Experience
- Knowledge of 18 week and Cancer targets / Medical Terminology

Analytical & Judgement

Essential criteria
- Able to use judgement to make decisions in order to solve problems / enquiries
- Able to complete tasks using own initiative
- Remains calm and co-operative under pressure or in difficult and uncertain situations

Planning & Organisation

Essential criteria
- Ability to work to deadlines
- Ability to plan and organise own workload

Other

Essential criteria
- Highly motivated and demonstrates enthusiasm and a conscientious approach to work, advocating this to others

Person specification

Training and Qualifications

Essential criteria
- 5 GCSE’s or equivalent C or above - must include English

Desirable criteria
- NVQ Level 3 in administration, customer service or business admin
- Computer processing or ECDL qualification

Experience

Essential criteria
- Excellent communication skills with the ability to communicate with staff and the public at all lev

  • Patient Pathway Administrator

    4 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exciting opportunity to join the Gastroenterology team as a part time Patient Pathway Administrator based at City Campus. The post holder will audio type and manage confidential information. You will manage Outpatient appointments, patient results and waiting lists, for a delegated number of consultants. You will co-ordinate clinic admissions,...

  • Patient Pathway Administrator

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    An exciting opportunity has arisen for a Patient Pathway Administrator to join the Clinical Psychology Department, working as part of the team across the hospital sites. The role will involve providing high quality administration and clerical support and you will need to use your initiative and skills to develop processes and ensure the effective provision...

  • Patient Pathway Administrator

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    We are looking to recruit a Band 3 Patient Pathway Administrator (Support Secretary) within the Urology Department. We are looking for an enthusiastic and conscientious team player with excellent audio typing ability. You will be able to work under pressure, have good written and verbal skills with excellent time-management and organisational skills. You...

  • Patient Pathway Administrator

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    An exciting opportunity has arisen for Patient Pathway Administrator to join the Department of Gastroenterology & Hepatology based across City and QMC sites.

  • Patient Pathway Administrator

    4 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    An exciting opportunity has arisen for a Patient Pathway Administrator (PPA) within the Ambulatory Care Division, based at Abbeyfields. We are looking for an enthusiastic and conscientious team player, who can work well under pressure and have the ability to prioritise their own workload. Working as part of a team, the post-holder will support the...

  • Patient Pathway Administrator

    4 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Urology **Grade** - Band 3 **Contract** - Permanent **Hours** - Full time - 37.5 hours per week (37.5 hrs per week) **Job ref** - 164-5793471 **Site** - Urology Centre, Nottingham City Hospital **Town** - Nottingham **Salary** - £22,816 - £24,336 pa **Salary period** - Yearly **Closing** - 19/11/2023 23:59 Job overview We...

  • Patient Pathway Administrator

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Urology - **Grade** - Band 3 - **Contract** - Permanent - **Hours** - Full time - 37.5 hours per week (37.5 hrs per week) - **Job ref** - 164-5074308-A**Site** - Urology Centre, Nottingham City Hospital - **Town** - Nottingham - **Salary** - £21,730 - £23,177 pro rata - **Salary period** - Yearly - **Closing** - 20/04/2023 23:59Job...

  • Patient Pathway Administrator

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Urology - **Grade** - Band 3 - **Contract** - Permanent - **Hours** - Full time - 37.5 hours per week (37.5 hrs per week) - **Job ref** - 164-5074308-A**Site** - Urology Centre, Nottingham City Hospital - **Town** - Nottingham - **Salary** - £21,730 - £23,177 pro rata - **Salary period** - Yearly - **Closing** - Today at 23:59Job...

  • Patient Pathway Administrator

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Urology - **Grade** - Band 3 - **Contract** - Permanent - **Hours** - Full time - 37.5 hours per week (37.5 hrs per week) - **Job ref** - 164-5369348**Site** - Urology Centre, Nottingham City Hospital - **Town** - Nottingham - **Salary** - £22,816 - £24,336 pro rata - **Salary period** - Yearly - **Closing** - 25/06/2023 23:59Job...

  • Patient Pathway Administrator

    4 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Patient Pathway Administrator **Grade** - Band 3 **Contract** - Permanent **Hours** - Full time - 37.5 hours per week (Monday - Friday) **Job ref** - 164-5252487-B **Site** - Abbeyfields Court **Town** - Nottingham **Salary** - £22,816 - £24,336 Per annum Pro Rata **Salary period** - Yearly **Closing** - 20/08/2023...

  • Patient Pathway Administrator

    4 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Patient Pathway Administrator - **Grade** - Band 3 - **Contract** - Fixed term: 12 months (Secondment will be considered for internal applicants) - **Hours** - Full time - 37.5 hours per week (Monday - Friday) - **Job ref** - 164-5231456-A**Site** - Abbeyfields Court - **Town** - Nottingham - **Salary** - £22,816 - £24,336 Per...

  • Patient Pathway Administrator

    4 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Patient Pathway Administrator - **Grade** - Band 3 - **Contract** - Permanent - **Hours** - Full time - 37.5 hours per week (Monday - Friday) - **Job ref** - 164-5252487-A**Site** - Abbeyfields Court - **Town** - Nottingham - **Salary** - £22,816 - £24,336 Per annum Pro Rata - **Salary period** - Yearly - **Closing** - 22/06/2023...

  • Patient Pathway Administrator

    2 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Patient Pathway Administrator - **Grade** - Band 3 - **Contract** - Permanent - **Hours** - Full time - 37.5 hours per week (Monday - Friday) - **Job ref** - 164-4768024-B**Site** - Abbeyfields Court - **Town** - Nottingham - **Salary** - £21,730 - £23,177 Per annum Pro Rata - **Salary period** - Yearly - **Closing** - 24/03/2023...

  • Patient Pathway Administrator

    3 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Patient Pathway Administrator - **Grade** - Band 3 - **Contract** - Secondment: 12 months - **Hours** - Full time - 37.5 hours per week (Monday - Friday) - **Job ref** - 164-5231456**Site** - Abbeyfields Court - **Town** - Nottingham - **Salary** - Per annum Pro Rata - **Closing** - 17/05/2023 23:59Job overview **Previous applicants...

  • Patient Pathway Administrator

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Patient Pathway Administrator - **Grade** - Band 3 - **Contract** - Secondment: 12 months - **Hours** - Full time - 37.5 hours per week (Monday - Friday) - **Job ref** - 164-5231456**Site** - Abbeyfields Court - **Town** - Nottingham - **Salary** - Per annum Pro Rata - **Closing** - Today at 23:59Job overview **Previous applicants...

  • Patient Pathway Administrator

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Patient Pathway Administrator - **Grade** - Band 3 - **Contract** - Permanent - **Hours** - Part time - 22.5 hours per week (Monday - Friday Days negotiable) - **Job ref** - 164-4763384**Site** - Abbeyfields Court - **Town** - Nottingham - **Salary** - £21,730 - £23,177 Per annum Pro Rata - **Salary period** - Yearly - **Closing** -...

  • Patient Pathway Administrator

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Patient Pathway Administrator - **Grade** - Band 3 - **Contract** - Permanent - **Hours** - Full time - 37.5 hours per week (Monday - Friday) - **Job ref** - 164-4768024-B**Site** - Abbeyfields Court - **Town** - Nottingham - **Salary** - £21,730 - £23,177 Per annum Pro Rata - **Salary period** - Yearly - **Closing** - 28/03/2023...

  • Patient Pathway Administrator

    4 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Patient Pathway Administrator - **Grade** - Band 3 - **Contract** - Permanent - **Hours** - Full time - Part time 37.5 hours per week (Monday - Friday) - **Job ref** - 164-5154310**Site** - Abbeyfields Court - **Town** - Nottingham - **Salary** - Per annum Pro Rata - **Closing** - 06/04/2023 23:59Job overview **Previous applicants...

  • Patient Pathway Administrator

    4 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Patient Pathway Administrator - **Grade** - Band 3 - **Contract** - Permanent - **Hours** - Full time - 37.5 hours per week (Monday - Friday) - **Job ref** - 164-4768024-B**Site** - Abbeyfields Court - **Town** - Nottingham - **Salary** - £21,730 - £23,177 Per annum Pro Rata - **Salary period** - Yearly - **Closing** - 10/04/2023...

  • Patient Pathway Administrator

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Patient Pathway Administrator **Grade** - Band 3 **Contract** - Permanent **Hours** - Part time - 15 hours per week (Monday - Wednesday) **Job ref** - 164-5818026 **Site** - Abbeyfields Court **Town** - Nottingham **Salary** - £22,816 - £24,336 Per annum Pro Rata **Salary period** - Yearly **Closing** - 11/12/2023...