Receptionist
5 months ago
**Responsibilities**:
Visitor and Client Experience:
- Greet and welcome visitors and clients in a friendly and professional manner.
- Ensure a positive first impression by maintaining a neat and organised reception area.
- Respond promptly to inquiries, requests and concerns from visitors and clients.
- Provide accurate information about the company, its services and its personnel.
- Manage incoming and outgoing mail and packages.
- Perform general office duties, such as filing, photocopying and data entry to support the Customer Care Department.
- Utilise computerised systems such as Google Suite for various administrative tasks.
**Telephone Duties**:
- Answer incoming calls in a timely and courteous manner.
- Screen and direct calls to the appropriate personnel or department.
- Take accurate messages and relay them promptly.
- Assist callers with inquiries or direct them to the appropriate resources.
**Skills**:
- Previous experience in a receptionist or customer service role is preferred.
- Strong interpersonal and communication skills, including a clear and articulate telephone voice.
- Proficiency in office procedures and equipment.
- Excellent phone etiquette and communication skills.
- Strong organizational abilities to manage multiple tasks efficiently.
- Knowledge of administrative procedures for smooth office operations.
- Data entry skills with high accuracy and attention to detail.
- Ability to type accurately and at a reasonable speed.
**Job Type**:
Full-time, Permanent
Pay:
£20,000.00-£22,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (preferred)
Work Location:
In person
**Job Types**: Full-time, Permanent
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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