Medical Receptionist

**To provide a comprehensive clerical and administrative support to the Practice and to act as a focal point of communication for the patients and the Primary Health Care Team.**

**This post is for 20 hours per week. Weds 8.30am-1pm Thur 8.30am -5.00pm Fri 8.30am -5.00pm You must be flexible to cover team colleagues holidays/ sick leave etc.**

**An opportunity to increase hours to full time may be available in the new year.**

**DO NOT TELEPHONE THE SURGERY REGARDING THIS POST- ALL APPLICATIONS BY EMAIL ONLY.**

**The following duties are an indication of some aspects of our reception team tasksbut are NOT exhaustive of the role.**
- Liaise and answer queries from the patients and all members of the Primary Health Care Team.
- Respond to all queries and request for assistance from patients and visitors at reception.
- Arrange appointments and request for home visits, including emergencies in keeping with the Practice protocol.
- Update the computerised appointment system when the patient arrives.
- Advise patients of relevant charges for private services, accept payment, issue receipts and record on patients notes.
- Explain practice arrangements and Business Services Organisation requirements to new patients and temporary residents. Ensure paperwork is completed in line with practice procedures.
- Update and maintenance of repeat prescribing system within general practice.
- To check tasks to be actioned with regards to lab-links blood results and ensure tasks are completed.
- Respond to all incoming telephone calls promptly and in a courteous manner, transfer/take messages as appropriate.
- Prepare repeat prescriptions for GP’s signature.
- File all correspondence in relation to patients in appropriate patient file when required
- Scanning of correspondence to patient’s notes from external sources.

**Job Types**: Part-time, Permanent
Part-time hours: 20 per week

**Salary**: From £10.75 per hour

**Benefits**:

- Company pension
- On-site parking

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Medical Receptionist: 2 years (required)

Work Location: In person

Reference ID: RECEPTION 05