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Customer Service Advisor

4 months ago


Wellingborough, United Kingdom GXO Logistics Full time

Do you fancy trying your hand at something new? Are you looking for an opportunity to gain **experience** and broaden your knowledge whilst working** part time hours** to suit you? Then read on...

Here at GXO Logistics, we’re recruiting for a Customer Service Advisor to provide exceptional support to our Customer Services Team on our Virgin Media contract. You will be responsible for carrying out a varied workload across numerous Customer Service and Administrative tasks. T**his is a fixed term, 6 month, part time contract, working 20 hours between Monday - Friday.**

**Pay, benefits and more**:
We’re looking to offer a salary of up to £25,000 per annum, prorated. In addition, we offer 25 days annual leave (plus bank holidays). You’ll have access to a variety of high street discounts, as well as a cycle to work scheme, a workplace pension, and many other perks.

**What you’ll do on a typical day**:

- Arrange bookings and service requests whilst having daily contact with customers and suppliers
- All general administrative tasks and duties including hotel bookings, coordinating training requirements, invoice and PO raising etc
- Be the central point of contact for the Virgin Media GXO team

**What you need to succeed at GXO**:

- Proven exceptional customer service experience
- Excellent written and verbal communication skills
- Comprehensive computer skills including Excel
- Ability to investigate and solve problems

**We engineer faster, smarter, leaner supply chains.**

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.