Band 3 Booking Coordinator

3 weeks ago

Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job overview**:
The successful post holder will be joining Oncology/Haematology patient pathway co-ordinators team with the responsibility of co-ordinating outpatient and inpatient treatments ensuring patients are booked within cancer target wait times.

Amongst other requirements excellent communication skills are required as this role is based in a fast paced office and the post holder will be required to handle confidential and sensitive information in a professional and compassionate manner to ensure the smooth running of the Oncology and Haematology Patient Pathway service.

**Main duties, tasks & skills required**:

- Where required coordinate duties in clinics / departments / satellite areas and ensure staff rotas are appropriately covered
- To schedule patients into clinics using the criteria set out by the Trust and the clinical speciality, identifying capacity shortfalls
- Processing patient appointment attendance using a variety of hospital information systems
- Create documents / spreadsheets / reports as required using IT Systems
- Use Trust systems to input electronic data as required
- To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries
- Receiving and dealing with telephone enquiries as appropriate
- To maintain diaries as required
- Input and look up data on Trust IT systems in accordance with Trust policy
- Analyse and extract complex data sets from a number of different sources
- Arrange meetings and appointments as necessary

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

**Job description**:
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:

- Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
- Business Administration NVQ level 3 or equivalent experience in an administrative environment

**Experience**:
**Essential**:

- Experience of dealing with the Public/Customer service experience
- Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
- Experience of using IT systems
- Experience of working in a busy environment
- Experience of working in Healthcare

**Desirable**:

- Experience of working in a busy environment
- Experience of working in Healthcare

**Disclosure and Barring Service Check**:

  • Band 3 Booking Co-ordinator

    4 weeks ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    We are offering 1x Band 3 permanent 37.5 hours per week and 1x Band 3 fixed term contract for 12 months 37.5 hours per week, Booking Coordinator to join our ophthalmology team at the Queen Elizabeth Hospital. Ophthalmology is a busy department. We have over 20 consultants, working alongside their clinical and administrative teams to deliver care to patients...

  • Band 3 Senior Booking Clerk

    16 hours ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    **Senior Booking Centre Clerk - Band 3** We are looking for enthusiastic, hard-working staff members to work in our busy Central Booking Service (CBS) within the Children and Families Division. 1 X Full Time - Fixed Term contract for 18 months Home working and Office based The main duties for the post holder will be to provide support to the Central...

  • Band 3 Booking Co-ordinator

    4 weeks ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job overview**: We are offering 1x Band 3 permanent 37.5 hours per week and 1x Band 3 fixed term contract for 12 months 37.5 hours per week, Booking Coordinator to join our ophthalmology team at the Queen Elizabeth Hospital. Ophthalmology is a busy department. We have over 20 consultants, working alongside their clinical and administrative teams to...

  • Band 3 Endoscopy Booking Coordinator

    4 weeks ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    We have four exciting opportunities that have become available in the Endoscopy Booking Service three full time and one part time posts for enthusiastic and motivated Booking Coordinators based at Queen Elizabeth Hospital, Birmingham. We are seeking team players that have a desire to deliver a gold standard service to the patients and Consultants in line...

  • Band 3 Senior Booking Clerk

    16 hours ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    **Band 3 Senior Booking Clerk - 37.5 hours per week on an 18 month Fixed Term contract** We are looking for enthusiastic, hard-working staff members to work in our busy Central Booking Service (CBS) within the Children and Families Division. The main duties for the post holder will be to provide support to the Central Booking Service and Operational Team...

  • Band 3 Endoscopy Booking Coordinator

    4 weeks ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We have four exciting opportunities that have become available in the Endoscopy Booking Service three full time and one part time posts for enthusiastic and motivated Booking Coordinators based at Queen Elizabeth Hospital, Birmingham. We are seeking team players that have a desire to deliver a gold standard service to the patients and...

  • Band 3 PET CT Bookings

    1 week ago

    Birmingham, Birmingham, United Kingdom University Hospitals Birmingham Full time

    Job Description Band 3 PET CT Bookings & Reception Officer Location Birmingham B : Job summary The Birmingham PET Centre is a specialised imaging facility based at the Queen Elizabeth Birmingham Hospital, providing PET-CT scans predominantly under a national NHSE contract to Alliance Medical. The service actively participates in R&D. The Birmingham PET...

  • Band 3 Senior Booking Clerk

    5 days ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    4 x Senior Booking Centre Clerk HV - 37.5 hours per week We are looking for enthusiastic, hard-working staff members to work in our busy Central Booking Service (CBS) within the Children and Families Division. The main duties for the post holder will be to provide support to the Central Booking Service and Operational Team Leader in order to provide a...

  • Band 3 Cardiology Inpatient Booking Coordinator

    7 days ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: An exciting opportunity has arisen for an Inpatient Booking Co-ordinator to join the Cardiology Department at the Queen Elizabeth Hospital, University Hospital Birmingham NHS Trust. This is an exciting opportunity for an individual who relishes a challenge and is keen to use their own initiative. This post is full time (37.5 hours) and a...

  • Band 3 Senior Booking Clerk

    4 days ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    1 x 30.0 hours per week - 1 x 37.5 hours per week We are looking for enthusiastic, hard-working staff members to work in our busy Central Booking Service (CBS) within the Children and Families Division. The main duties for the post holder will be to provide support to the Central Booking Service and Operational Team Leader in order to provide a prompt and...

  • Band 3 Senior Booking Clerk

    17 hours ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    1 x Senior Booking Centre Clerk HV We are looking for enthusiastic, hard-working staff members to work in our busy Central Booking Service (CBS) within the Children and Families Division. The main duties for the post holder will be to provide support to the Central Booking Service and Operational Team Leader in order to provide a prompt and professional...

  • Ft Booking Clerk

    2 days ago

    Birmingham, United Kingdom Your World Healthcare Full time

    **FT Booking Clerk** **Location**: Birmingham **Job Type**: Temporary **Duration of booking**: Expected to be 7 months with a potential extension **Proposed start date**: ASAP **Sector**: Healthcare **Base**:Hospital **Band**: 3 **Pay Rates**:£10.69 - £11 paye inclusive per hour **Working Days and Hours**:Monday to Friday 9am - 5pm, 37.5 hours per...

  • Band 3 Ward Service Coordinator

    1 month ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    An exciting opportunity has become available on ward 28 Birmingham Heartlands Hospital, the regional Infectious Diseases Unit for a Band 3 Ward services co-ordinator. This is a full time post - 37.5 hours per week to be worked across a 5 days.

  • Band 3 PET CT Bookings

    1 week ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    Job Description Band 3 PET CT Bookings & Reception Officer Location Birmingham B : Job summary The Birmingham PET Centre is a specialised imaging facility based at the Queen Elizabeth Birmingham Hospital, providing PET-CT scans predominantly under a national NHSE contract to Alliance Medical. The service actively participates in R&D. The Birmingham PET...

  • Booking Clerk

    5 days ago

    Birmingham, United Kingdom Service Care Full time

    **Service Care Solutions are currently recruiting for a Band 3 Booking Clerk to work within the NHS on a ongoing temporary agency contact. This role will be based in the Birmingham area.***: **Hours** 37.5 hours per week (Monday - Friday) 9am - 5pm **Rate** £10.50 - £11 PAYE depending on past experience - Paid weekly via an umbrella company **Main...

  • Band 3 Senior Booking Clerk

    4 weeks ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    **1 x Senior Booking Centre Clerk HV - 34 hours per week** We are looking for enthusiastic, hard-working staff members to work in our busy Central Booking Service (CBS) within the Children and Families Division.

  • Band 3 Undergraduate Medicine Training Coordinator

    2 days ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS FT Full time

    Job summary The post holder will provide administrative support for the undergraduate medical teaching team within medical education. The post holder will be expected to work independently on their own initiative, deciding when it is necessary to refer to a manager. This post involves supporting the undergraduate medical teaching team by booking...

  • Band 3 Service Coordinator

    18 hours ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We are looking to recruit a highly motivated, reliable, enthusiastic Imaging Bookings Coordinator to join the Radiology Department at Heartlands Hospital and the Community Diagnostic Centre (CDC) The BHH/CDC offers diagnostics services to UHB patients, and you must be able to engage positively with patient and colleagues. This post is full...

  • Band 3 Admin Coordinator

    4 weeks ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    The Orthopaedic department is looking to appoint a talented, dynamic and organised Admin Coordinator for a 12 months fixed term post. This is to support with our collaborative working relationship with the Royal Orthopaedic Hospital (ROH) and is an exciting opportunity that will give the post holder an insight into System working and supporting patient care...

  • Nhs Booking Clerk

    6 days ago

    Birmingham, United Kingdom Service Care Full time

    **Service Care Solutions are currently recruiting for 4 Band 3 Booking Clerks to work within the NHS on a 6 month temporary agency contact. This role will be based in Birmingham.**:** Hours** 37.5 hours per week (9am - 5pm) This will be on a Monday - Friday Basis **Rates** £10.28 PAYE paid weekly via an umbrella company. **Main Duties** To undergo...