Sales Administrator

2 weeks ago


Oldham, United Kingdom Masterflex Technical Hoses Ltd Full time

Masterflex are a leading UK manufacturer of flexible hose and ducting based in Oldham. Our products are used in a wide range of industries, including wood, plastics, automotive, chemical and food. Our customers are based in the UK and Ireland and included end users, oem's and distribution.

**Responsibilities**:

- Manage customer accounts and orders.
- Provide customer service support.
- Process sales orders, despatches and invoices.
- Maintain records of customer interactions and transactions, via CRM.
- Provide sales support over the phone to customers.
- Provide sales support to the Area Sales Managers.
- Deal with customer returns.
- Manage customer databases and contact lists via CRM
- Liase with the production department.
- Monitor inventory levels and assist with stock replenishment.
- Undertaking other duties in order to support the day to day running of the business
- Experience in a customer service or sales admin’ position
- Qualified to A level standard or equivalent.
- Proficient in MS Office Suite (Word, Excel, Outlook)
- Friendly, flexible and hard working
- Strong organizational and multitasking abilities.
- Good telephone manner and written communication skills
- Ability to work independently as well as part of a team
- Familiarity with CRM software and Sage Line 50 would be an advantage.

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Thursday 8.00am - 5.00pm. Friday 8.00am -2.30pm
- 25 Days holiday plus 8 stats
- Bonus paid annually

**Salary**: £20,000.00-£24,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Sales administration: 2 years (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: MFLEXADMIN


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