See more Collapse

Digital & Customer Journey Specialist (Automobile)

4 weeks ago

Bracknell, United Kingdom Honda Motor Europe Ltd Full time

**Date**:7 Jun 2023

**Location**: Bracknell, GB

**Company**:Honda Motor Europe Ltd

At Honda we embrace inclusion in our various policies, so whilst our contracts state that the hours are as required to fulfil the role with a minimum of 35 hours per week, we offer flexibility for when you work. The regular office hours are 08:00 - 16:00 Monday to Thursday with a half hour lunch break & 08:00 - 13:00 on a Friday. However, we offer flexibility of when you work with our daily flex-time start of between 07:00 and 11:00 providing that there is no business requirement.

Whilst there is no contractual right to work from home, the flexibility we offer is that you can request to work from home for a maximum of 50% of the working days in any one month, again providing there is no business requirement to attend the office.

**Role**:
This Marketing role will drive brand and profit delivery for Honda UK Sales and Aftersales Automobile business.

You will support the Honda UK Automobile online customer experience and user journey across honda.co.uk and Engine Room to drive a maximised volume of quality traffic with continuously improving conversion rates and ROI.

**Main Responsibilities**:

- Contribute to the delivery of annual strategic plans which deliver against the Honda mid-term direction and commercial requirements of the Automobile business.
- Responsible for all Honda UK website updates and enhancements to ensure website is functioning, accurate, and optimised at all times.
- Plan and implement the promotion of product launches, tactical campaigns, brand and product awareness initiatives on Honda websites.
- You should have a full understanding of how people search for products and actively review trends and research to inform decision making.
- Implement testing procedures of key word choices to easily adapt elements when reviewing results.
- Optimise, test and validate new and existing customer online journeys from organic and paid sources through to our websites and to dealer showrooms.
- Identify any gaps or opportunities that exist in the online journey, devise and test changes for successful roll out to improve conversion rates.
- Design and produce web pages for Honda websites, working with the Content Manager on what digital content is required, ensuring clear requirements to ensure ROI is achieved.
- Work with colleagues within UK and Europe to deliver the any European wide programmes, by setting, reviewing and reporting on KPI’s to deliver success.
- Consider current and future customer journey needs and support Honda in the development of future retailing models. Bring innovations and fresh thinking to our digital landscape.
- Lead positive collaborative relationships working within an agency structure. Pushing for innovation and forward thinking to deliver success.
- Support the relationship with our European Head Office on websites, ensure the needs of the UK market are shared and represented in centralised production and timings.
- Be a strong team player in the wider Automobile marketing team, to deliver customer focused campaigns and initiatives to ensure a seamless customer journey across multiple channels,
- Support the governance and reporting of the Honda UK websites, activity and budget. Continually review and optimise performance against KPI’s
- Always consider the extension of websites, to our Dealer network, working with the Dealer Marketing Manager and Dealer representatives to develop strategies that assist in delivery of dealer volume targets
- When required, support the equivalent Marketing team in other product divisions with best practice, holiday and absence cover.

**Qualifications, skills and experience: Required/Desirable**
**Required**
- Experience in the management of CMS platforms - being able to update and edit on a daily basis..
- Proven track record in project management, from conception to delivery
- A strong understanding of current online marketing concepts, strategy & best practice
- Experience working with Google Analytics & SEO
- Financially and commercially astute with previous experience of budget management.
- Team Focused, working collectively with other areas of the marketing/comms team is critical.

**Desirable**
- A knowledge of CQ5 would be advantageous

Honda is dedicated to the principle of creating equal opportunities within the workplace for all associates, agency workers, contractors, job applicants and visitors.

Central to this is Honda's commitment to be a fair, discrimination free company that accepts the uniqueness and differences of people around the world and adheres to the principle that all people are created equal and we embrace inclusion with our various policies.

This commitment comes directly from the Honda Philosophy and belief that we all work together for a common purpose. Honda recruits, hires, trains and promotes into all levels the most qualified/experienced individuals without regard to race, colour, origin, religion, gender,

We have other current jobs related to this field that you can find below

  • Customer Retention Specialist

    7 days ago

    Bracknell, United Kingdom Honda Full time

    **Date**:31 May 2024 **Location**: Bracknell, GB **Company**:Honda Motor Europe Ltd At Honda we embrace inclusion in our various policies, so whilst our contracts state that the hours are as required to fulfil the role with a minimum of 35 hours per week, we offer flexibility for when you work. The regular office hours are 08:00 - 16:00 Monday to Thursday...

  • Digital Marketing Executive

    3 months ago

    Bracknell, United Kingdom Eteach Group Services Limited Full time

    You will need to be very organised, with a proven track record in helping to deliver growth through the management and development of multi-channel digital marketing strategies. Predominantly using Google Ad Manager. Ability to quickly understand the brand, it's aims and audiences to help inform and develop the global digital strategy. Reporting to the...

  • Digital Platform Specialist

    3 weeks ago

    Bracknell, United Kingdom Honda Full time

    **Date**:18 Apr 2024 **Location**: Bracknell, GB **Company**:Honda Motor Europe Ltd At Honda we embrace inclusion in our various policies, so whilst our contracts state that the hours are as required to fulfil the role with a minimum of 35 hours per week, we offer flexibility for when you work. The regular office hours are 08:00 - 16:00 Monday to Thursday...

  • Digital Aftersales Specialist

    2 weeks ago

    Bracknell, United Kingdom Honda Full time

    **Date**:23 Apr 2024 **Location**: Bracknell, GB **Company**:Honda Motor Europe Ltd At Honda we embrace inclusion in our various policies, so whilst our contracts state that the hours are as required to fulfil the role with a minimum of 35 hours per week, we offer flexibility for when you work. The regular office hours are 08:00 - 16:00 Monday to Thursday...

  • Customer Relations Coordinator

    3 weeks ago

    Bracknell, United Kingdom Honda Full time

    **Date**:13 Jun 2024 **Location**: Bracknell, GB **Company**:Honda Motor Europe Ltd At Honda we embrace inclusion in our various policies, so whilst our contracts state that the hours are as required to fulfil the role with a minimum of 35 hours per week, we offer flexibility for when you work. The regular office hours are 08:00 - 16:00 Monday to Thursday...

  • Digital Service Ownership Specialist

    2 weeks ago

    Bracknell, United Kingdom Honda Full time

    **Date**:29 Apr 2024 **Location**: Bracknell, GB **Company**:Honda Motor Europe Ltd At Honda we embrace inclusion in our various policies, so whilst our contracts state that the hours are as required to fulfil the role with a minimum of 35 hours per week, we offer flexibility for when you work. The regular office hours are 08:00 - 16:00 Monday to Thursday...

  • Assistant Director of Digital, Customer Focus and

    2 weeks ago

    Bracknell, Bracknell Forest, United Kingdom Bracknell Forest Council Full time

    Employer: Bracknell Forest Council Salary:£92,752 £98,266 pay award pendingLocation: Time Square, Bracknell Contract: Permanent Working Pattern: Full Time Hours:37 hours per week DBS Check: No Closing Date: 24/09/2023 at 23:59 Reference:D/23/252923As the Borough of Opportunity Bracknell Forest is pioneering digital change and breaking boundaries in...

  • Automotive Customer Relationship Management Specialist

    2 weeks ago

    Bracknell, Bracknell Forest, United Kingdom Parkside Recruitment Full time

    Our international client requires an experienced Automotive Customer Relationship Management Specialist to join their team for a period of 12 monthsRole:nThis role will lead the development of the CRM customer contact strategy for our client's (UK) Automotive business. You will drive incremental retention, volume, and profit through the sale of cars and...

  • Delivery Manager

    4 weeks ago

    Bracknell, United Kingdom Page Group Full time

    My Automotive client is looking for an Delivery Manager - Digital Platforms to join their Bracknell office to drive the strategy for their digital platforms within the marketing team, which range across vehicles, motorbikes etc. This role will manage theteams behind the scenes from the technical teams to the professional services and 3rd party...

  • Customs and Trade Compliance Specialist

    4 weeks ago

    Bracknell, United Kingdom Butler Ross Full time

    **Customs and Trade Compliance Specialist** A fantastic opportunity for a **Customs and Trade Compliance Specialist** to join a constantly growing chemical manufacturing company based in **Bracknell**. The Customs and Trade Compliance Specialist will support the regional logistics team in their day-to-day operations regarding customs topics with...

  • Customer Service Specialist

    3 weeks ago

    Bracknell, United Kingdom Technogym Full time

    Customer Service Specialist - Home Division **Location**:Bracknell, BRC, GB**Function/Branch**:Operations**Type of contract**:Permanent EmployeeWhat's On Offer - Competitive salary (we have nothing to hide, the job postings just do not show this information easily) - Annual Bonus Scheme - High-end and up-to-date tools to do the job well - On-site premium...

  • Junior Product Specialist

    1 week ago

    Bracknell, United Kingdom Hermes Cargo Management Systems Full time

    **Would you like to help design digital products ?** **Would you like to learn from industry specialists ?** **Would you like to interact with customers from all parts of the globe?** **Would you like to join a small, fun-loving, committed product team?** If so, please read on **Hermes Logistics Technologies Ltd (HLT)** Hermes is a market leading,...

  • Stock Control Specialist

    4 weeks ago

    Bracknell, United Kingdom Fenwick Full time

    We are looking for an experience Stock Control Specialist to join our fantastic team in Fenwick Bracknell. **About the role** Our Stock Control Specialists are responsible for maintaining stock levels between the store and distribution centres. As a Stock Control Specialist, you will deep dive into stock variances and be a key player in stock takes and...

  • Stock Control Specialist

    2 weeks ago

    Bracknell, United Kingdom Fenwick Full time

    We are looking for an experienced Stock Control Specialist to join our fantastic team in Fenwick Bracknell. **About the role** Our Stock Control Specialists are responsible for maintaining stock levels between the store and distribution centres. As a Stock Control Specialist, you will deep dive into stock variances and be a key player in stock takes and...

  • CRM Senior Executive

    2 weeks ago

    Bracknell, United Kingdom Head Office Full time

    **At a glance**: - ** Contract type -** This position is a permanent contract - ** Flexible working**: - This is a blended working role, therefore your time will primarily be split between working from home and the Bracknell Head Office. However, there will also be an expectation to visit other locations as the need arises. **About the role**: **Key...

  • Senior Project Manager

    2 weeks ago

    Bracknell, Bracknell Forest, United Kingdom Association for Project Management Full time

    Senior Project Manager - Water Industry MEICA - Mechanical, Electrical, Instrumentation, Control and Automation A leading MEICA contractor delivering projects within the water industry is looking for a Senior Project Manager or Project Manager to help with the delivery of their Thames Water framework. If you have strong engineering capability, an...

  • Technical Operations Specialist

    4 weeks ago

    Bracknell, United Kingdom Honda Full time

    **Date**:30 Oct 2023 **Location**: Bracknell, GB **Company**:Honda Motor Europe Ltd At Honda we embrace inclusion in our various policies, so whilst our contracts state that the hours are as required to fulfil the role with a minimum of 35 hours per week, we offer flexibility for when you work. The regular office hours are 08:00 - 16:00 Monday to Thursday...

  • Stock Control Specialist

    2 weeks ago

    Bracknell, Bracknell Forest, United Kingdom Fenwick Full time

    We are looking for an experience Stock Control Specialist to join our fantastic team in Fenwick Bracknell.About the roleOur Stock Control Specialists are responsible for maintaining stock levels between the store and distribution centres. As a Stock Control Specialist, you will deep dive into stock variances and be a key player in stock takes and cycle...

  • Customer Relations Coordinator in Bracknell)

    4 weeks ago

    Bracknell, United Kingdom Marc Daniels Specialist Recruitment Ltd Full time

    Marc Daniels are working with a household name automotive company based in Bracknell in recruiting a Customer Relations Coordinator. This is a fantastic opportunity to take the next step in your career with a well-established company that is focused on supporting and developing its employees and has the size to facilitate progression. ...

  • Customer Service Operator

    3 weeks ago

    Bracknell, United Kingdom HealthHero Full time

    HealthHero is a digital-first, end-to-end healthcare provider. We connect smart digital tools with gold-standard clinical expertise to enhance people’s whole health and optimise healthcare efficiency. We are currently recruiting for Customer Service Operators to join our existing team to help deliver support to patients, GPs and other Healthcare...