Assistant Director of Digital, Customer Focus and

2 weeks ago


Bracknell, Bracknell Forest, United Kingdom Bracknell Forest Council Full time

Employer:

  • Bracknell Forest Council
  • Salary:


£92,752
  • £98,266 pay award pending
  • Location:


Time Square, Bracknell
  • Contract:
  • Permanent
  • Working Pattern:
  • Full Time
  • Hours:
  • 37 hours per week
  • DBS Check:
  • No
  • Closing Date:
  • 24/09/2023 at 23:59
  • Reference:
  • D/23/252923As the Borough of Opportunity Bracknell Forest is pioneering digital change and breaking boundaries in customer focus and technology innovation. We are striving to continue to transform our services to enable our customers to access the right services, at the right time in the right way. We have a growing and thriving tech community here in Bracknell Forest and we are looking for someone to ensure that the Council keeps up in our people focus service transformation.
We are looking for an innovative and influential customer championing leader. A leader who has the capability to be corporately impactful, a strong collaborative team member and supportive people manager.

A leader who through the holistic use of our digital, customer services and technology services, keeps our residents at the heart of everything we do.

We are looking for a chief storyteller to narrate our customer service transformation and technology innovation.

To encapsulate the needs and aspirations of all the communities of Bracknell Forest, both in the mediated and self-service channels.


We champion equality, diversity and inclusion here at Bracknell Forest and we know creating innovation for our diverse communities starts from having diverse people at the decision-making table.

We need someone who embodies this value in attitude, work style and lived experience.

If this exciting opportunity has piqued your interest, please contact our Resourcing specialists at Penna for a confidential conversation.

Equal Opportunities:

How to apply:

For further information and to apply, please visit our website here

**Closing Date: Midnight, Sunday 24 September 2023

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