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Customer Representative
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Representative. As a Customer Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met.
**Responsibilities**:
- Analyse customer inquiries and provide accurate and timely responses
- Communicate effectively with customers in person
- Assist customers with product information, order placement, and issue resolution
- Up sell additional products or services to customers when appropriate
- Provide excellent phone etiquette and handle customer calls in a professional manner
**Skills**:
- Strong communication and interpersonal skills
- Ability to analyse customer needs and provide appropriate solutions
- Excellent phone etiquette and customer service skills
If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you.
Pay: From £24,191.84 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Gateshead: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 09/06/2024
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