Customer Service Representative

6 days ago


Gateshead, Gateshead, United Kingdom CSP U.K. LTD Full time
We are currently seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers. You will provide exceptional service by addressing inquiries, resolving issues, and ensuring customer satisfaction.

Duties:

  • Provide information about products and services
  • Up sell additional products or services to customers
  • Analyse customer feedback to improve the customer experience
  • Maintain customer records by updating account information

Skills:

  • Strong data entry skills
  • Excellent phone etiquette
  • Ability to communicate effectively with customers
  • Ability to work in a fastpaced environment and manage multiple tasks simultaneously


If you are passionate about delivering exceptional customer service and have the skills required for this role, we would love to hear from you.


Pay:
From £24,661.80 per year

Benefits:

  • Company events
  • Onsite parking

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Gateshead: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 23/06/2024

  • Gateshead, Gateshead, United Kingdom AkzoNobel Full time

    We supply innovative paints and coatings that our customers, communities, and the environment rely on. Our portfolio includes trusted brands like Dulux, International, Sikkens, and Interpon, making us a global industry leader focused on sustainability and addressing challenges for future generations.About the Company:Akzo Nobel N.V. is a pioneering paints...


  • Gateshead, Gateshead, United Kingdom TOR RUSTOLEUM Full time

    **Customer Service Representative Consumer Account**As a customer service representative in our consumer division, you will be involved in a broad range of tasks in a small team to assist with our order fulfilment activities for our UK and European client base.You will aim to provide the support and administration required to deliver a first-class client...


  • Gateshead, Gateshead, United Kingdom Launch Group Full time

    Customer Service Representatives - TeleperformanceThe Launch Group are currently recruiting for Teleperformance to find enthusiastic Customer Service Representatives.Wage:£11.44Hours:37.5 hours per weekContract: PermanentKey Benefits: 28 days' holiday (including bank holidays), increasing to 30 days following your 1year service anniversary Lifestyle...


  • Gateshead, Gateshead, United Kingdom TOR RUSTOLEUM Full time

    Customer Service RepresentativeAs a customer service representative in our consumer division, you will be involved in a broad range of tasks in a small team to assist with our order fulfilment activities for our UK and European client base.You will aim to provide the support and administration required to deliver a first-class client service. As a well...


  • Gateshead, Gateshead, United Kingdom Northern Balance Ltd Full time

    JOB DESCRIPTIONRole: Customer Service RepresentativeReport to: Customer Service ManagerLocation: Team Valley Trading Estate, Gateshead, Tyne and WearWorking pattern: Full Time - 08:30 - 16:30 Monday - Friday (flexibility required)BACKGROUNDAs an independent specialist in calibrations, testing, repair, maintenance, supply and installation of weighing...


  • Gateshead, Gateshead, United Kingdom FedEx Express EU Full time

    Position Summary:Customer Service Representative ( Hybrid working)We have an exciting opportunity for you to join our team of Customer Care Representatives.Who we are:FedEx is the largest express transportation company in the world. Sure, we deliver packages, but this is just part of the story. Today with an extensive network in more than 220 countries and...


  • Gateshead, Gateshead, United Kingdom FedEx Express EU Full time

    Position Summary:Customer Service Representative ( Hybrid working) (NE11 0NQ)Do you want to join an enthusiastic team within a dynamic and people focused transport company?We believe that our strengths come from our differences, and we actively invest in recruiting and retaining a diverse and inclusive workforce that reflects the communities we serve.- You...


  • Gateshead, Gateshead, United Kingdom Pareto Full time

    Customer RepresentativeLocation: GatesheadSalary: £25k (£35k)Ref: J13607:NE:GJ:CRSector: TelecomsWorking for a company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion.The Role:As Graduate Customer Representative you...


  • Gateshead, Gateshead, United Kingdom Jackson Hogg Full time

    Jackson Hogg is currently looking to recruit an Italian Speaking Customer Service Representative to join a global company based in Gateshead.Hours - 8:00 - 4:00 Monday to FridayItalian Speaking Customer Service Representative - The Role Acts as firstlevel contact with customers to efficiently manage order receipts and prioritize work to meet strict deadlines...


  • Gateshead, Gateshead, United Kingdom FedEx Express EU Full time

    **Positionszusammenfassung**:**Customer Service Representative ( Hybrid working) - Full Time (NE11 0NQ)****Do you want to join an enthusiastic team within a dynamic and people focused transport company?**We believe that our strengths come from our differences, and we actively invest in recruiting and retaining a diverse and inclusive workforce that reflects...


  • Gateshead, Gateshead, United Kingdom Instapro Group Full time

    We're looking for a customer support advisor to join our Customer Operations Team in Gateshead. Our customer service advisors are on the front line at MyBuilder making sure all users have a good experience using our platform. We help people resolve their issues, turning unhappy users into advocates and encouraging repeat use of our service.As a customer...


  • Gateshead, Gateshead, United Kingdom Fedex EU Full time

    We have an exciting opportunity for you to join our team of Customer Care RepresentativesWho we are:FedEx is the largest express transportation company in the world. Sure, we deliver packages, but this is just part of the story. Today with an extensive network in more than 220 countries and territories, we've made logistics and warehousing a science. We are...


  • Gateshead, Gateshead, United Kingdom FedEx Group Full time £23,261

    Riepilogo posizione: We have an exciting opportunity for you to join our team of Customer Care Representatives Who we are: FedEx is the largest express transportation company in the world. Sure, we deliver packages, but this is just part of the story. Today with an extensive network in more than 220 countries and territories, we've made logistics and...


  • Gateshead, Gateshead, United Kingdom CSP U.K. LTD Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries or issues. This is a great opportunity for someone who enjoys working in a fast-paced...


  • Gateshead, Gateshead, United Kingdom FedEx Express EU Full time

    Position Summary:We have an exciting opportunity for you to join our team of Customer Care Representatives.Who we are:FedEx is the largest express transportation company in the world. Sure, we deliver packages, but this is just part of the story. Today with an extensive network in more than 220 countries and territories, we've made logistics and warehousing...


  • Gateshead, Gateshead, United Kingdom BMC Recruitment Group Full time

    _How does 7 days off - PAID during the Summer break sound?_ Are you looking to work for a company who offer great benefits?_BMC Recruitment Group as thrilled to be representing a brilliant client based in Gateshead. This role is available due to company growth and increased workload The aim of this role is to develop and maintain relationships with clients...


  • Gateshead, Gateshead, United Kingdom Tranquil Recruitment Solutions Full time

    Job Summary:Monday to Friday9am-5pm(Temp on-going)Responsibilities: To be a key point of contact for customers responding to enquiries across a range of Housing and Council services in line with service standards To accurately process and reconcile income in line with the Council's financial guidelines and regulations To accurately store, access and maintain...


  • Gateshead, Gateshead, United Kingdom RUSTOLEUM EUROPE Full time

    Customer Service AdministratorAs a customer service representative in our merchant division, you will be involved in a broad range of tasks in a small team to assist with our order fulfilment activities for our client base.You will aim to provide the support and administration required to deliver a first-class client service. As a well organised person, you...


  • Gateshead, Gateshead, United Kingdom Tructyre Full time

    Customer Service Specialist (Nights)Gateshead£27,279 per annumFull Time, permanent working on a rolling roster of 4 on, 4 off (12 hour shifts between 18:00 - 08:00)Tructyre has an exciting opportunity for a Customer Service Specialist to join our team based in Gateshead working nights.The Customer Service Specialist will provide a high standard of telephone...


  • Gateshead, Gateshead, United Kingdom CSP U.K. LTD Full time

    We are currently seeking a skilled Call Centre Representative to join our team. As a Call Center Representative, you will be the voice of our company, handling inbound and outbound calls to assist customers with their inquiries, resolve issues, and provide product information. You will play a crucial role in ensuring customer satisfaction and maintaining our...