Service Bookings Administrator

7 months ago


Bridgend, United Kingdom Nathaniel Car Sales Ltd Full time

Nathaniel Cars are looking for a service booking administrator, ideally with a background in customer care. Training will be provided.

As a bookings administrator you will be responsible for
- Delivering excellent customer service to all customers and representing the company in a professional manner._
- Using our bookings systems and diaries to schedule bookings and arrange courtesy vehicles for several workshops in the company._
- Understanding vehicle requirements to give customers correct information and create accurate bookings._
- Making outbound calls to existing customers who are due services, MOT’s and repairs. _

What we require
- Proven skills in customer service_
- Experience in handling inbound and outbound calls would be an advantage but is not essential. _
- Confident telephone manner, with outstanding communication skills._
- Excellent computer literacy, listening skills and attention to detail. _
- A motivated individual with the ability to multitask_.

This is an exciting opportunity to work at Nathaniel Cars in Bridgend.

Hours of work
- Monday to Friday 8am-5:30pm and every other Saturday 8am - 12.30pm

Wage-Negotiable depending on experience, reviewed annually.

If you’re ready for a great career opportunity and would like to join the team, send a copy of your CV today.

We look forward to hearing from you

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Customer service: 3 years (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person



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