Current jobs related to Senior Quality Assurance Officer - Cheadle - Together

  • Quality Assurance Officer

    1 month ago

    Cheadle, United Kingdom Together Full time

    Job DescriptionAs a Quality Assurance Officer, you will conduct Quality Assurance (QA) activity in order to ensure that Together Colleagues are delivering great customer outcomes and process guidelines, whilst adhering to regulatory requirements & company policy. Working within a team of 12, your role will be ensuring that fair & consistent customer outcomes...

  • Quality Assurance Officer

    3 months ago

    Cheadle, United Kingdom Together Full time

    **Company Description** We’re Together -** the **market leading property finance experts with an entrepreneurial spirit.** **Based **in Cheadle, South Manchester, we’ve been established since in 1974 and have built a team of over 750 colleagues, who are passionate about supporting individuals and businesses achieve their property ambitions by making...

  • Quality Assurance Officer

    1 month ago

    Cheadle, United Kingdom Together Full time

    Company Description Responsible for ensuring the highest standards for our customers. Health cover and local gym access £30,000 base + up to 20% bonus Free access to our overseas holiday homes and camper vans! Work within a business that values a great customer journey  This role is based in the office Mon-Fri. - Only candidates who can commute...

  • Quality Assurance Officer

    3 weeks ago

    Cheadle, United Kingdom Together Full time

    Company Description Responsible for ensuring the highest standards for our customers. Health cover and local gym access Very competitive base salary + up to 20% bonus Free access to our overseas holiday homes and camper vans! Work within a business that values a great customer journey  This role is based in the office Mon-Fri. - Only candidates...

  • Quality Assurance Specialist

    5 days ago

    Cheadle, Staffordshire, United Kingdom Together Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Officer to join our team at Together. As a Quality Assurance Officer, you will play a critical role in ensuring that our colleagues are delivering exceptional customer outcomes and adhering to regulatory requirements and company policy.Key ResponsibilitiesConduct Quality Assurance activity to...

  • Quality Assurance Specialist

    5 days ago

    Cheadle, Staffordshire, United Kingdom Together Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Officer to join our team at Together. As a Quality Assurance Officer, you will play a critical role in ensuring that our colleagues are delivering exceptional customer outcomes and adhering to regulatory requirements and company policy.Key ResponsibilitiesConduct Quality Assurance activity to...

  • Senior Quality Assurance Manager

    2 weeks ago

    Cheadle, Staffordshire, United Kingdom La Fosse Full time

    Job DescriptionLa Fosse is partnering with a leading UK-based company to find a Senior Quality Assurance Manager to join their team in Cheadle. This is a new role, central to enhancing the company's QA capabilities and ensuring the quality of critical systems.As the Senior Quality Assurance Manager, you will spearhead the QA and testing efforts across the...

  • Quality Assurance Officer

    3 weeks ago

    Cheadle, Staffordshire, United Kingdom Together Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Officer to join our team at Together. As a Quality Assurance Officer, you will play a critical role in ensuring that our colleagues are delivering exceptional customer outcomes and adhering to regulatory requirements and company policies.Key ResponsibilitiesConduct Quality Assurance Activities:...

  • Quality Assurance Officer

    2 weeks ago

    Cheadle, Staffordshire, United Kingdom Together Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Officer to join our team at Together. As a Quality Assurance Officer, you will play a critical role in ensuring that our colleagues are delivering exceptional customer outcomes and adhering to regulatory requirements and company policies.Key ResponsibilitiesConduct Quality Assurance activities...

  • Quality Assurance Officer

    2 weeks ago

    Cheadle, Staffordshire, United Kingdom Together Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Officer to join our team at Together. As a Quality Assurance Officer, you will play a critical role in ensuring that our colleagues are delivering exceptional customer outcomes and adhering to regulatory requirements and company policies.Key ResponsibilitiesConduct Quality Assurance activities...

  • Quality Assurance Specialist

    2 weeks ago

    Cheadle, Staffordshire, United Kingdom Together Full time

    About TogetherWe are a leading property finance company with a strong entrepreneurial spirit. Our team of over 750 colleagues is passionate about supporting individuals and businesses achieve their property ambitions by taking a common-sense approach to lending a range of mortgage and secured loan products.Job SummaryWe are seeking a Quality Assurance...

  • Quality Assurance Specialist

    2 weeks ago

    Cheadle, Staffordshire, United Kingdom Together Full time

    About TogetherWe are a leading property finance company with a strong entrepreneurial spirit. Our team of over 750 colleagues is passionate about supporting individuals and businesses achieve their property ambitions by taking a common-sense approach to lending a range of mortgage and secured loan products.Job SummaryWe are seeking a Quality Assurance...

  • Senior Quality Assurance Lead

    2 weeks ago

    Cheadle Hulme, Stockport, United Kingdom La Fosse Full time £55,000 - £60,000

    Job Title: Senior Quality Assurance LeadJob Description:La Fosse is partnering with a leading UK-based company to find a Senior Quality Assurance Lead to join their team in Cheadle. This is a new role, central to enhancing the company's quality assurance capabilities and ensuring the quality of critical systems.Key Responsibilities:Lead and mentor a QA team,...

  • Senior Quality Assurance Lead

    1 week ago

    Cheadle Hulme, Stockport, United Kingdom La Fosse Full time £55,000 - £60,000

    Job Title: Senior Quality Assurance LeadJob Description:La Fosse is partnering with a leading UK-based company to find a Senior Quality Assurance Lead to join their team in Cheadle. This is a new role, central to enhancing the company's quality assurance capabilities and ensuring the quality of critical systems.Key Responsibilities:Lead and mentor a QA team,...

  • Senior Quality Assurance Lead

    1 week ago

    Cheadle Hulme, Stockport, United Kingdom La Fosse Full time £55,000 - £60,000

    Job Title: Senior Quality Assurance LeadJob Description:La Fosse is partnering with a leading UK-based company to find a Senior Quality Assurance Lead to join their team in Cheadle. This is a new role, central to enhancing the company's quality assurance capabilities and ensuring the quality of critical systems.Key Responsibilities:Lead and mentor a QA team,...

  • Quality Assurance Specialist

    4 weeks ago

    Cheadle, Staffordshire, United Kingdom Together Full time

    Position OverviewAs a Quality Assurance Officer, your primary responsibility will be to perform Quality Assurance (QA) activities aimed at ensuring optimal customer outcomes by colleagues who adhere to process guidelines, regulatory standards, and company policies. You will evaluate the entire customer journey while considering Consumer Duty expectations...

  • Head of Quality Assurance

    1 day ago

    Cheadle, Staffordshire, United Kingdom Axion Recruitment Full time

    Quality Assurance ManagerA leading manufacturer of safety critical components is seeking an experienced Quality Assurance Manager to oversee the day-to-day quality assurance activities. The successful candidate will be responsible for identifying and reporting key risks, managing mitigation activities, and ensuring compliance with customer and legal...

  • Head of Quality Assurance

    1 day ago

    Cheadle, Staffordshire, United Kingdom Axion Recruitment Full time

    Quality Assurance ManagerA leading manufacturer of safety critical components is seeking an experienced Quality Assurance Manager to oversee the day-to-day quality assurance activities. The successful candidate will be responsible for identifying and reporting key risks, managing mitigation activities, and ensuring compliance with customer and legal...

  • Quality Assurance Specialist

    4 weeks ago

    Cheadle, Staffordshire, United Kingdom Together Full time

    Position OverviewAs a Quality Assurance Officer, your primary responsibility will be to perform Quality Assurance (QA) activities aimed at ensuring optimal customer outcomes by colleagues who adhere to established process guidelines, regulatory standards, and company policies. You will evaluate the complete customer journey and Consumer Duty expectations...

  • Quality Assurance Officer

    1 week ago

    Cheadle, Staffordshire, United Kingdom Together Full time

    About TogetherTogether is a leading property finance company that values a great customer journey. We're a business that's passionate about supporting individuals and businesses achieve their property ambitions by taking a common-sense approach to lending a range of mortgage and secured loan products.Job DescriptionAs a Quality Assurance Officer, you will...

Senior Quality Assurance Officer

4 months ago

Cheadle, United Kingdom Together Full time

_**Salary: £30,000 - £34,000 per annum, plus performance bonus & benefits**_

**We are Together** -Proud to be a Financial Services success story based in South Manchester. Established in 1974, we employ over 700 colleagues.

A specialist lender offering a range of mortgage and secured loan products to individuals and businesses, who are typically underserved by mainstream lenders. We play our part to turn challenges into opportunities which make our customers' financial ambitionsaccessible.

Over 50 years of successful trading has positioned **Together**as a market leader, thanks to a common-sense approach to lending.

To undertake key checks on Intermediaries and assess whether they should be on-boarded to Togethers Intermediary Lending Panel

To perform independent quality assessments on specified roles within the Intermediary Relations department. To monitor adherence to processes and policies and provide consistent feedback relating to fair outcomes.

To Support the Intermediary Oversight Team deliver the Annual proactive monitoring plan and framework objectives.

**Key Responsibilities**
- Be responsible for the effective completion of the accreditation and registration processes for Intermediary relationships.
- Be responsible for the maintenance of the Unable to Trade Register (UTTR) to enable effective management of the registration and accreditation processes.
- Review available External/Internal data sources (E.g. National Hunter) to identify whether action is required to prevent/remove panel membership.
- Contribute to the continuous improvement and development of the Intermediary registration processes.
- To complete independent quality assessments on defined roles within the Intermediary Relations team.
- To provide detailed and constructive feedback, to enable colleagues to enhance skills and embed best practice.
- Contribute to the continuous improvement and development of the Intermediary Relations processes through effective monitoring and recommendations.
- To support a culture of supportive learning by calibrating colleagues and helping Team Managers to undertake assessments.
- Reporting of QA MI alongside root cause analysis for review in monthly risk meeting.
- Support and guide Intermediary Assurance Officers in their delivery of effective quality monitoring
- To undertake proactive and reactive monitoring assessments on Intermediary Partners

**Qualifications**

Experience and Skills
- Able to make accurate assessments against process
- Able to provide structured feedback to colleagues
- Computer literate ( including MS Excel and Word)
- Communication (written and verbal)
- Ability to use data for targeted monitoring purposes
- Planning and time management
- Organisational, time and resource management
- Ability to perform root cause analysis on data
- Experience in secured lending company
- Experience or knowledge of mortgages and financial market.

**Additional Information**

**Benefits working at Together**
- 27 days holiday (increasing with service), plus bank holidays
- Buy & sell holidays
- Discretionary annual bonus
- Matched pension contribution
- Life assurance
- Critical illness cover
- Health cash plan
- Private medical insurance
- Free access to company holiday homes
- Travel season ticket loans
- Ride to work scheme
- Free local gym access
- Local bar / restaurant discounts

Together Money embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference - we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team thatrepresents a variety of backgrounds, perspectives and skills.